IT Program Manager 2/3

This position will be filled at either the IT Program Manager 2/3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

Application and Data Services Division at Los Alamos National Laboratory supports approximately 300 applications and services relied upon by organizations across the Laboratory. Successfully managing this environment requires more than project execution; it requires a dedicated leader who understands customer/institutional priorities, organizational dynamics, funding strategies, operational dependencies, and long-term technology direction.

IT Program Manager 2 $106,400 - $176,000

Portfolio Managers establish and maintain trusted relationships with customers, technical teams, vendors, and peer organizations across I&T. These relationships enable more effective planning and execution, better decision-making, improved prioritization, stronger governance, and greater organizational agility.

The role provides leadership with a single, accountable point of coordination for portfolio planning, budgeting, risk management, and customer engagement., * Comprehensive experience acting as the primary IT point of contact and trusted advisor for customer organizations in one or more of the following functional areas: HR, Finance, Controller, Logistics, Procurement, and Environmental Health & Safety.

• Comprehensive experience developing and maintaining IT portfolio roadmaps that align technology investments, operational support, modernization efforts, and Laboratory priorities.
• Comprehensive experience leading IT portfolio-level budget planning, funding strategy, resource forecasting, and lifecycle planning for both Maintenance & Operations (M&O) and project work.
• Comprehensive knowledge of and consultative experience in key aspects of program management of IT technical or operational work, including defining program work scope, schedules, budgets, priorities, and performance milestones; developing cost, scope, and schedule baselines; reporting cost and schedule variance; managing change control, and managing risk.
• Comprehensive experience providing governance, performance metrics, status reporting, and strategic recommendations to Group Leadership, Division Leadership, and upper management.
• Comprehensive experience identifying and mitigating portfolio-level risks, dependencies, and resource conflicts before they impact mission delivery.
• Comprehensive experience coordinating priorities across product owners, technical teams, vendors, and peer I&T organizations to ensure alignment and effective execution.
• Comprehensive experience facilitating the transition of projects into sustainable operations and ensuring long-term support for business-critical services.
• Comprehensive experience serving as a member of the leadership team, providing insight into organizational effectiveness, customer needs, emerging risks, and strategic opportunities.

In addition to the responsibilities outlined at the lower level, candidates at this level are expected to demonstrate advanced skills working with technical staff and vendors to effectively scope and estimate the requirements for complex Information Technology (IT) application and data related projects. Candidates are also expected to demonstrate extensive experience developing effective customer and stakeholder relationships, as well as experience interacting with all levels of external and internal personnel.

We are looking for individuals who are eager to learn, motivated to solve challenging problems, and committed to delivering mission-critical solutions., * Comprehensive experience in working with software development teams, scrum masters, and product/service owners using agile methodologies and principles.

• Excellent oral and written communication and presentation skills.

In addition to the requirements outlined above, qualification at the higher level requires:

• Advanced, and extensive experience in the above areas to include experience providing governance, performance metrics, status reporting, and strategic recommendations to Group Leadership, Division Leadership, CIO, and executive leadership.
• Advanced experience acting as the primary point of contact and trusted advisor for customer organizations in many of the following functional areas: HR, Finance, Controller, Logistics, Procurement, Environmental Health & Safety, and mission-focused customers.
• Advanced-level knowledge of and consultative experience in all aspects of program management of IT technical or operational work for complex projects, including defining program work scope, schedules, budgets, priorities, and performance milestones; developing cost, scope, and schedule baselines; reporting cost and schedule variance; managing change control, and managing risk.
• Knowledge of information technology (IT) or information security (InfoSec) in the areas of Enterprise Business Software, Enterprise Software Development, Business Analytics, or Data Integration.
• Outstanding oral and written communication and presentation skills

These responsibilities require a unique combination of business acumen, technical understanding, financial stewardship, stakeholder management, and strategic planning.

Education/Experience at IT Program Manager 2 level: Position requires a Bachelor’s Degree and 5 years of related experience or an equivalent combination of education and experience directly related to the occupation.

Education/Experience at IT Program Manager 3 level: Position requires a Bachelor’s Degree and 8 years of related experience or an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications:

• Master’s degree in Computer Science, Information Systems, Finance, or related technical discipline.
• Experience supporting large-scale transformations and/or complex organizations
• Background in regulated and/or highly matrixed environments.
• Experience using Los Alamos Laboratory enterprise systems for managing projects, budget, forecasting, and resource planning.
• Knowledge of internal Los Alamos Laboratory IT investment project and financial processes
• Knowledge of internal Los Alamos Laboratory Procurement processes

Work Location: The work location for this position is telework and is located in Los Alamos, NM. Telework is defined as working from offsite but within 2hours ground commute of this location. Reporting onsite may be periodically necessary. All work locations are at the discretion of management and can change at any time with appropriate notice.

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid maternity and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (paid sick, vacation, and holidays)
• Onsite gyms and wellness programs
• Extensive relocation packages (outside a 50 mile radius)