Business Support Specialist (IT)

Jesus Christ
Colorado Springs, CO, United States
about 2 months ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$106,000.0 - $125,000.0
Working hours
Regular working hours

Tech stack

Artificial Intelligence Cloud Computing Cyber Security Information Management Knowledge Management Machine Learning Operational Data Store

Job description

Lead enterprise IT process analysis and operational improvements; develop dashboards, reports, and metrics; manage medium-to-large projects; support procurement, asset and expense control, and budgeting; drive cross-functional change, coach staff, and sustain performance improvements while upholding the organization’s faith and child protection standards. The summary above was generated by AI The expected salary range for this position is $106,400.00 - $125,010.60. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.

This senior specialist provides a professional level of operation, analysis and administration for complex issues and programs in one or more various disciplines. The specialist provides skilled work and functional leadership in areas such as budget preparation and tracking, process management, purchasing, communications and change, program implementation, project management, development, data research, analysis, business operations, business intelligence, and tracking, and/or information management. The incumbent may accomplish any or all of the essential functions, or other professional duties of a professional administrative nature. At this career level, the incumbent leads or conducts major, complex, and/or enterprise projects and processes for multiple divisions. Further, he or she may coach and oversee the work of other specialists and related staff.

What will you do?

*Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.

*Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.

*Leads enterprise and system-wide process analysis to improve operational flow, service delivery, and organizational efficiency. Identifies complex process issues across teams and systems, defines the scope of analysis needed, evaluates current-state workflows, designs practical future-state improvements, and prepares supporting documentation such as process maps, success measures, business requirements, recommendations, and impact analysis.

*Uses operational, budget, performance, and trend data to support department planning, forecasting, and decision-making. Reviews data on established cadences, identifies meaningful patterns and variances, and prepares clear reports that help leaders understand operational performance, emerging risks, and opportunities to improve efficiency.

*Performs IT-related operational duties with a strong focus on consistent execution, cross-team alignment, procurement support, asset and technology expense control, senior leader operational reporting, and neighbor engagement experience improvements. Maintains regular operating rhythms to ensure work is reviewed, issues are surfaced, follow-through is tracked, and operational commitments are completed.

*Analyzes complex operational data and process metrics to improve system performance, reporting accuracy, service effectiveness, and overall operational efficiency. Digs deeply into data to find the hidden message behind performance trends, recurring issues, and process breakdowns, then develops practical recommendations that address root issues and improve sustainable execution. Serves as a project manager for medium to large-sized complex projects with broad scope and organizational impact.

*Leads operational change across the division and, when needed, across other divisions to improve system-wide execution and sustain measurable performance improvement. Balances people impact with the need for disciplined follow-through, clear accountability, and regular review cadences that help embed improved processes and sustain change over time.

*Develops and maintains consistent operational metrics, dashboards, reports, and review artifacts that provide current visibility into key initiatives, service performance, process health, and operational execution. Establishes repeatable reporting practices that support regular review, root issue identification, decision-making, and continuous improvement across the ministry.

  • Facilitates enterprise-wide collaboration across IT teams, business units, and enterprise stakeholders to eliminate waste, streamline workflows, resolve process inefficiencies, improve customer experience, and align operational priorities with organizational objectives. Leads cross-functional groups when required to integrate information, standardize operating practices, strengthen reporting discipline, and improve consistent execution across functions., Lead requirements-based systems engineering for APU control systems: define, decompose, verify/validate system requirements, support architecture and interfaces, apply environmental qualification standards, coordinate cross-functional integration, and support program execution and customer design reviews. Top Skills: BitbucketIbm DoorsMatlabMbseSimulinkTeamcenter The Aerospace Corporation

Sr Supplier Dev Engineer

17 Minutes Ago Remote or Hybrid Senior level Senior level Aerospace * Artificial Intelligence * Cloud * Machine Learning * Software * Cybersecurity * Defense Lead supplier development strategy and team to improve supplier quality, cost, capacity, and delivery. Apply Lean/Six Sigma, drive rate readiness, track metrics and milestones, collaborate cross-functionally, and travel to suppliers globally to ensure production commitments are met. Top Skills: Black BeltGreen BeltLean Six SigmaProject ManagementRail Milestone ChartsSupplier Relationship Management

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Requirements

  • Demonstrated ability to analyze, optimize, and standardize complex IT processes across multiple teams, creating scalable, well-documented workflows that improve operational efficiency and support AI-enabled capabilities.
  • Experience leading cross-functional initiatives involving diverse stakeholders, balancing competing priorities, facilitating alignment, and driving enterprise-wide process or technology improvements from concept through implementation.
  • Strong understanding of AI enablement within IT environments, including improving process maturity, documentation, data quality, and knowledge management to support AI-driven automation, internal agents, and intelligent enterprise solutions.

Benefits & conditions

  • Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.
  • Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals., 16 Minutes Ago Remote or Hybrid 186K-267K Annually Senior level 186K-267K Annually Senior level Aerospace * Artificial Intelligence * Cloud * Machine Learning * Software * Cybersecurity * Defense Lead enterprise-wide deployment of the Honeywell Aerospace Operating System (AOS) to drive Lean transformations across engineering, manufacturing, and supply chain. Coach leaders, run Kaizen events, develop AOS methods, lead change projects, implement digital and analytics initiatives, optimize end-to-end supply chain processes, and monitor performance to improve operational efficiency and compliance. Requires extensive Lean leadership and heavy travel. Top Skills: Aos (Aerospace Operating System)Data AnalyticsDbsDigitalizationErp SystemsHosKaizenLean Six SigmaToyota Production System The Aerospace Corporation

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