The Sr. Manager, Application Development, Sitecore is responsible for leading the delivery, technical execution, and operational management of the organization’s digital experience platforms, with a primary focus on Sitecore and supporting digital solutions.

This role ensures the successful build, enhancement, deployment, and support of scalable digital applications across a portfolio of web and digital platforms. The position leads development teams (onshore and offshore), manages operational and project budgets, vendor relationships, and partners closely with business stakeholders to deliver solutions aligned with defined priorities., Delivery & Execution

• Lead end-to-end delivery of Sitecore and supporting digital platform solutions, ensuring high-quality and maintainable implementations
• Oversee development, testing, deployment, and support across multiple concurrent initiatives
• Manage delivery timelines, dependencies, and resource allocation to meet project commitments
• Ensure adherence to SDLC, agile practices, and release governance and teams follow platform architecture, integration patterns, and standards
• Guide teams in leveraging Sitecore and SitecoreAI capabilities within solution delivery

Multi-Platform Delivery Ownership

• Oversee enhancements, maintenance, and lifecycle management of multiple digital platforms and web properties within the Digital Solutions portfolio (beyond Sitecore)
• Ensure consistency in development practices and delivery processes across platforms

Operational & Budget Management

• Manage operational budgets for digital platform delivery, including:
• Staff augmentation and vendor spend
• Platform-related operational expenses
• Project delivery budgets
• Partner with Procurement, Finance, and Legal teams on:
• Vendor selection and onboarding
• Contract execution and SOW alignment
• Financial tracking and budget forecasting
• Ensure adherence to financial controls and organizational policies

Vendor & Resource Management

• Manage third-party vendors, system integrators, and offshore/onshore teams
• Ensure vendor performance aligns with delivery expectations, quality standards, and cost controls
• Oversee resource planning and capacity management across teams

Operational Excellence & Quality Assurance

• Monitors operational metrics and processes and implements standard methodologies, tools, and best practices to ensure high-quality deliverables
• Establish and enforce development practices, coding standards, and quality controls
• Monitor system performance, reliability, and operational health
• Ensure compliance with security, privacy, and organizational standards

Team Leadership & Development

• Lead, mentor, and coach development teams and technical leads
• Drive a culture of accountability, delivery excellence, and continuous improvement
• Support hiring, onboarding, and workforce planning

Stakeholder Collaboration

• Partner with business stakeholders to deliver solutions aligned to defined priorities
• Collaborate with BT input on feasibility, estimation, and delivery sequencing
• Communicate delivery status, risks, and dependencies to leadership, In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment., Join our Talent Community to receive updates on new opportunities and future events.

• Bachelor’s degree (or equivalent experience)
• 3 years minimum of application development experience with leadership responsibility
• Strong experience with Sitecore (XP, XM Cloud) or similar platforms
• Expertise in .NET, APIs, and enterprise web application development
• Proven experience delivering enterprise-scale digital applications

Preferred

• 8 years of application development experience with leadership responsibility
• Experience with SitecoreAI and personalization enablement
• Experience with headless/composable architectures and modern front-end frameworks
• Experience with Azure cloud and DevOps practices
• Familiarity with enterprise platforms (Salesforce, CDP, Coveo, etc.)

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation - Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition - You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of position
• Benefits - We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development - You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization - The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.