IT Systems Administrator

We are seeking a skilled IT Systems Administrator to manage and support our multi-office network infrastructure, security, and enterprise software systems. This role is critical to maintaining secure, efficient operations across all locations., Network & Security

• Maintain and troubleshoot firewalls, internet connections, VPNs, and security services
• Manage ISPs and configure secure office connections
• Configure and manage content filtering and geo-IP blocking
• Perform regular firmware/security updates and manage gateway antivirus & intrusion prevention

Active Directory & Workstations

• Manage computers and user accounts via Domain Controller
• Administer Group Policy for printers and network drive mapping
• Deploy shared printers/copiers and integrate with phone/Office 365 systems
• Handle account deactivations and data backups for former employees

Phone System Management

• Create/delete user accounts and manage inbound call routing
• Troubleshoot call issues and support automation/data reporting (Domo integration)

Office 365 Administration

• Enforce and troubleshoot security policies, MFA, and email routing
• Manage user accounts, groups, and email backups
• Support Domo reporting for email usage

Legal Practice Software (Filevine, LeadDocket, Outlaw, Vinesign, Domo)

• User/team administration and license management
• Ensure accurate client/attorney assignment for reporting
• Troubleshoot system integrations and external connections (e.g., QuickBooks)

Help Desk Tickets

• Receive, review, and prioritize incoming help desk tickets.
• Troubleshoot and resolve hardware, software, and user access issues.
• Install, configure, and maintain computer hardware, software, printers, and peripherals.
• Assist with onboarding and offboarding by setting up and deactivating user accounts and equipment.

• Proven experience in network and systems administration
• Strong knowledge of Active Directory, Office 365, VPNs, and enterprise security
• Familiarity with legal software platforms a plus
• Excellent problem-solving and communication skills, * IT support: 4 years (Preferred)

Ability to Commute:

• Cleveland, OH 44114 (Preferred)

Pulled from the full job description 401(k) Health insurance Retirement plan Paid time off Employee discount Vision insurance Health savings account, * Base salary

• Paid time off and paid personal time
• Medical, Dental, and Vision insurance.
• Company paid Long Term Disability and Life Insurance.
• Supplemental insurance (Short Term Disability, Voluntary Life, Hospital, Critical Illness, and Accident).
• 401k/Roth IRA
• Free Parking provided by company.

Base Pay: $75,000.00 - $100,000.00 per year depending on experience

In office position, no hybrid or remote options available.

The Buckeye Law Group is an Equal Opportunity Employer. The Buckeye Law Group retains the right to change, assign, or reassign duties and responsibilities to this position at any time - in its sole discretion. Employment is at will.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year, * 401(k)

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance