Lead Software Engineer - Salesforce

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

• Formal training or certification on software engineering concepts and 8+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Knowledge of customization of objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, approval processes, list views, reports and dashboards
• Knowledge of Sales Cloud, Service Cloud, FSC, and OMNI Channel.
• Knowledge and hands on experience of Agentforce and/or external LLM integrations with salesforce
• Strong understanding of Salesforce Programming and Administration concepts (e.g., Lightning Web Components (LWC), Aura Components, Apex, Flows, Async Apex, Custom Metadata, Triggers, SOQL and Assignment rules)
• Knowledge of Salesforce APIs(REST API, BULK API) and its integration capabilities

Preferred qualifications, capabilities, and skills

• In-depth knowledge of the financial services industry and their IT systems
• Advanced in one or more programming language(s)

• Salesforce Platform Developer

  or Salesforce Application Architect or Salesforce System Architect certification

• Practical cloud native experience
• Salesforce Marketing Cloud knowledge
• Working knowledge of Bitbucket and JIRA

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives., Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.