Mobile IT Support Engineer

As a Mobile IT Support Engineer, you will provide technical support to our customers at various locations, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.

• Diagnosing, troubleshooting, and resolving hardware, software, and operating system issues
• You will work independently or as part of a team
• Installing, upgrading, supporting, and resolving issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
• You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory
• Implementing software and operating systems using SCCM or other deployment technologies
• You will document your approach and resolution of issues in a ticketing system
• Asset management
• This position involves traveling to various customer locations

Do you have experience in Windows?, * Experience with building, configuring, replacing and troubleshooting EUC hardware components

• Must be in possession of a driving license
• Good experience of supporting devices such as Printers and Meeting Room equipment
• Good experience in End User device hardware and software troubleshooting
• Fluent in French, Dutch & English
• Awareness of Data Backup principles
• Good general understanding of IT principles such as Networks, Hardware and Domains
• Good working knowledge of Operating systems such as Windows and Mac related software and applications

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.