Onsite IT Support Engineer

Hemmersbach

Brussel, Belgium

2 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

hemmersbach.com

Tech stack

Active Directory Issue Tracking Systems System Center Configuration Manager Software Engineering User Accounts

Job description

As an Onsite IT Support Engineer, you will provide technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.

Diagnosing, troubleshooting, and resolving hardware, software, and operating system issues
You will work independently or as part of a team
Installing, upgrading, supporting, and resolving issues with end-user workspace hardware, such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
You will analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory
Implementing software and operating systems using SCCM or other deployment technologies
You will document your approach and resolution of issues in a ticketing system
Asset management

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
Staff discounts
Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
Health/ Medical insurance
Phone allowance/ Company Phone

Requirements

Fluent in French & English (Dutch is a plus)
Good general understanding of IT principles such as Networks, Hardware and Domains
Good working knowledge of Operating system such as Windows and Mac related software and applications
Good experience of supporting devices such as Printers and Meeting Room equipment’s
Logical and analytical approach to work
Experience with building, configuring, replacing and troubleshooting EUC hardware components
Good experience in End User device hardware and software troubleshooting
Awareness of Data Backup principles