Program Manager - IT 4

• We are seeking a Senior Program Manager to lead the technical delivery for Strategic Workforce Planning (SWP) initiative-a critical HR transformation program focused on building an enterprise workforce planning capability informed by data, skills, and AI-driven insights.
• This role will operate at the intersection of HR and Technology driving the evolution from reactive workforce planning to dynamic, capability-based planning that enables faster and more confident decisions at scale.
• The ideal candidate is a strategic operator and program leader who thrives in ambiguity, can orchestrate large cross-functional programs, and is comfortable navigating organizational change, new operating rhythms, and emerging AI-enabled technology capabilities.
• You will play a critical role in helping design, build, and scale a repeatable SWP practice, partnering with Workforce Planning, Business HR (BHR), Organizational Development (OD), Talent Management, and Technology teams to deliver measurable business outcomes.

What You Will Work On:

• You will lead end-to-end technical program execution for SWP, focusing on delivering the technology platform across three workstreams.
• Lead technical delivery of the SWP program across three workstreams, including Organizational Health, AI-Enabled Workforce Intelligence, Workforce Blueprint.
• Own technology program governance, timelines, and cross-workstream alignment.
• Coordinate technology dependencies ensuring alignment to business goals, tradeoffs, and delivery sequencing.
• Enable collaboration across a team of workstream leads, stakeholders, and external partners.
• Facilitate program level processes and execution, identify and manage dependencies and risks, as well as escalate impediments.
• Maintain program dashboards, KPIs, and success metrics aligned to SWP outcomes.
• Ensure integration of key data domains (skills, tasks, workforce metrics, financials) into program deliverables and decision frameworks.
• Support rollout of new processes, tools, and ways of working with a focus on iterative delivery.

Who You Will Work With:

• You will work across a highly matrixed set of teams, including:
• Strategic Workforce Planning leadership and workstream leads.
• HR Technology and data/platform teams.
• Business HR (BHR) and Organizational Development.
• Talent Management, Talent Acquisition, and L&D.
• Enterprise and external solution partners.

• Demonstrated experience in leading a large program effort in a matrix organization
• Experience within HR technology programs
• Knowledge of Agile methodologies
• Proficiency in Microsoft Suite, Confluence, and JIRA

Desired soft skills:

• Collaborative
• Excellent communication skills
• Organized
• Ability to thrive in ambiguity

Skills that would make a candidate stand out:

• Experience with HR technology platforms (Workday, ServiceNow, etc.)
• Domain experience in strategic workforce planning and talent management, * Bachelor’s degree / Master’s degree (preferred) or relevant combination of education, experience, and training.
• 5+ years of Technical Program Management experience; self-motivated, with a high sense of accountability, urgency, and drive.
• Experience with HR Technology Platforms (Workday) and familiarity with HR processes, in particular in the Talent Management and Strategic Workforce Planning domains.
• Demonstrated organization skills leading projects from conception through implementation.
• Outstanding collaboration, listening, written and verbal communication skills, including an ability to clearly connect with business stakeholders, and Technology teams.
• Ability to deal with ambiguity and work in a dynamic, results-oriented environment.
• Strong problem-solving skills and a demonstrated proficiency with technical programs/projects.
• Proven knowledge and experience with Agile methodologies including SAFe, Kanban, and Scrum, as well as traditional waterfall methodologies.
• Solid experience in Microsoft Project, Excel, PowerPoint, Lucidchart, and Confluence (or similar tools).
• Deep experience with tools such as JIRA and Confluence.