IT Project Manager/Scrum Master

We are seeking an experienced IT Project Manager / Scrum Master to lead the planning, coordination, and successful delivery of technology initiatives across cross-functional teams. This role is primarily focused on project management, stakeholder communication, delivery execution, and driving projects to completion while also facilitating Agile ceremonies and supporting Scrum best practices. The ideal candidate combines strong project management experience with a practical understanding of Agile methodologies and excels at partnering with both business and technical teams., Project Management

• Lead multiple IT initiatives from planning through implementation, ensuring projects are delivered on time and meet business objectives.
• Coordinate project schedules, priorities, dependencies, risks, and resource capacity across cross-functional teams.
• Serve as the primary point of contact for project communication with business stakeholders, leadership, and technical teams.
• Partner closely with Product Managers, Product Owners, development teams, and business stakeholders to ensure successful project execution.
• Facilitate prioritization discussions while balancing business needs, technical requirements, and delivery timelines.
• Identify project risks, remove roadblocks, and proactively drive issue resolution to maintain delivery schedules.
• Participate in release planning activities alongside Product Managers and Release Management.
• Monitor project progress, communicate status updates, and ensure deliverables meet established quality expectations.

Agile / Scrum Leadership

• Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach teams on Agile principles and Scrum best practices while supporting continued Agile maturity.
• Assist Product Owners and Product Managers with backlog refinement and ongoing backlog management.
• Facilitate team discussions, decision-making, and conflict resolution.
• Review and triage enhancement and defect backlogs in partnership with Product Managers and development teams.
• Support continuous improvement initiatives by enhancing Agile processes, tools, standards, and delivery practices.
• Promote servant leadership while fostering collaboration, accountability, and continuous improvement across the team.
• Perform other duties as assigned. Responsibilities may evolve based on business needs.

• 7+ years of IT Project Management experience leading technology initiatives in Agile environments preferred (5+ years minimum considered).
• Experience serving as a Scrum Master or facilitating Scrum ceremonies for software development teams.
• Demonstrated success managing multiple stakeholders, competing priorities, project timelines, and cross-functional teams.
• Strong business acumen with the ability to partner effectively with both business and technical organizations.

Education

• Bachelor’’s degree in Computer Science, Business, or a related field.
• Certified Scrum Master (CSM) or equivalent Scrum certification required., * Experience working within a SAFe Agile environment.
• Strong technical understanding of platforms and technologies including Salesforce, Microsoft Azure, and relational databases.
• Experience with JIRA, Azure DevOps, and Monday.com preferred.
• Familiarity with software development methodologies and SDLC.
• Strong knowledge of Scrum practices and Agile artifacts including user stories, backlog refinement, Definition of Done, sprint planning, and automated testing.
• Working knowledge of Agile methodologies including Scrum, Kanban, and XP.
• Excellent communication, facilitation, and stakeholder management skills.
• Strong organizational, planning, and project coordination abilities.
• Proven problem-solving, decision-making, and conflict-resolution skills.