Administrator, Systems Engineering

The Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.

This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.

Responsibilities

• Administer and support Windows and Linux servers, ensuring stable performance.

• Troubleshoot and resolve system issues to maintain uptime and reliability.

• Collaborate with other teams to assist in service restoration during incidents.

• Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.

• Respond to system alerts promptly and ensure timely resolution of issues.

• Assist with managing user access and permissions within Active Directory.

• Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.

• Ensure all systems comply with internal IT policies and security standards.

• Experience with managing and troubleshooting Windows and Linux servers.

• Understanding of server hardware components and infrastructure service delivery.

• Familiarity with system automation tools (e.g., Ansible, Puppet).

• Basic understanding of Active Directory and user permissions.

• Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.

• Familiarity with scripting languages such as PowerShell, Bash, or Python.

• Experience with IT service management tools, preferably ServiceNow.

• Strong problem-solving skills with the ability to handle tasks under pressure.

• Excellent communication skills and the ability to work well in a team environment.

Preferred Knowledge and Experience

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field.

• Industry certifications such as CompTIA Server+ or similar.