Design Engineer

• Manage and support enterprise endpoints including desktops, laptops, mobile devices, RF scanners, and peripherals
• Administer endpoint management platforms including Microsoft Intune, JAMF, and SOTI
• Deploy, configure, refresh, and retire devices using Windows Autopilot and standard provisioning processes
• Support operating system updates, patch management, application packaging, and device compliance
• Troubleshoot Windows, macOS, Linux, and specialized endpoint devices
• Resolve advanced endpoint issues escalated from Desktop Support and Service Desk teams
• Partner with Network, Security, and Infrastructure teams to resolve complex endpoint issues
• Support audiovisual (AV) technologies and assist with deployment projects
• Participate in an on-call rotation supporting manufacturing and business operations

• Experience supporting enterprise desktop, laptop, and mobile devices
• Hands-on experience with endpoint management platforms such as Microsoft Intune, JAMF, or SOTI
• Strong troubleshooting skills across hardware, operating systems, and endpoint technologies
• Excellent customer service and communication skills
• Experience supporting manufacturing or operational technology environments
• Knowledge of application packaging and endpoint configuration management
• Experience with Active Directory and Microsoft Entra ID
• Basic PowerShell or scripting experience
• Associate’s degree in Information Technology or equivalent hands-on experience

• Medical, dental, and vision insurance
• 401(k) with company match and profit sharing
• Competitive compensation
• On-site health clinic and fitness center and electric vehicle charging stations
• Tuition reimbursement and professional development opportunities, and career growth opportunities into technical leadership or people leadership
• Paid maternity and paternity leave, At Palmer Group, making lives better is at the core of everything we do. For nearly three decades, we have partnered with organizations and individuals to provide thoughtful talent and business solutions that empower careers and drive growth.

As an employee-owned company grounded in strong ethics and values, we are committed to building lasting relationships and delivering results. Contractors working through Palmer Group are eligible to become employee-owners, giving them a stake in our shared success, and enjoy benefits including health insurance, PTO, and 401(k) options. Learn More

Ivonne Contreras

Recruiter