Desktop Support Technician

EAGLE ROCK BUSINESS SOLUTIONS GROUP LLC
Englewood, CO, United States
11 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$62,400.0 - $65,978.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory System Configuration Desktop Computing Inventory Management Software Microsoft Office System Center Configuration Manager Software Engineering CompTIA Strata - PC Hardware Technology Engineer Microsoft Deployment Toolkit Enterprise Software Applications Peripherals
+4 more
Microsoft InTune Computer Equipment Deployment Automation Hardware Asset Management

Job description

  • Seeking a Desktop Support Technician to assist with an enterprise-wide technology refresh initiative.
  • This hands-on role will support the deployment, staging, imaging, installation, and replacement of Windows workstations and peripherals across corporate and branch locations.
  • The ideal consultant has experience supporting desktop hardware deployments, Windows imaging, Active Directory, and enterprise device lifecycle management.
  • This position requires strong organizational skills, attention to detail, and the ability to provide excellent customer service while working directly with end users.
  • The ideal consultant is a dependable, hands-on Desktop Support Technician who enjoys working in fast-paced deployment environments.
  • Have experience supporting enterprise technology refresh initiatives, are comfortable traveling between branch locations when needed, and take pride in delivering a seamless end-user experience.
  • They are organized, customer-focused, and capable of managing multiple device deployments while maintaining accurate inventory and documentation., * Deploy, configure, and install Windows 10 / 11 laptops and desktops.
  • Receive, inventory, and prepare new hardware for deployment.
  • Unbox, stage, image, and configure workstations for end users.
  • Join devices to Active Directory and verify proper Organizational Unit (OU) placement.
  • Install and configure required software using enterprise deployment tools.
  • Decommission and securely prepare end-of-life devices according to company policies.
  • Install and configure peripherals including monitors, docking stations, keyboards, mice, and other accessories.
  • Support onsite technology refresh activities at branch locations, including:

  • Removing existing workstations.
  • Installing replacement equipment.
  • Cable management and workstation organization.
  • Testing equipment prior to handoff.
  • Maintain accurate hardware inventory and asset tracking.
  • Organize and maintain the deployment lab, including staging areas and inventory.
  • Receive shipments, unpack equipment, and assist with hardware logistics.
  • Troubleshoot basic hardware and software issues during deployment.
  • Deliver excellent customer service while minimizing disruption to branch operations., IT Support Technician II Location: Englewood, CO (Onsite) Pay Rate: $29.66 Hours: 40 hours per week Duration: Contract (12 months+) Summary: Our aerospace and defense cli…
  • 20 days ago

Requirements

  • 2+ years of desktop support, deployment, or field support experience.
  • Experience deploying Windows 10 and / or Windows 11 workstations.
  • Experience imaging computers using SCCM, MDT, Intune, or similar deployment tools.
  • Working knowledge of Microsoft Active Directory, including domain joins and Organizational Units (OUs).
  • Experience installing desktop hardware and peripherals.
  • Familiarity with enterprise technology refresh or hardware deployment projects.
  • Basic troubleshooting skills for Windows hardware and software issues.
  • Strong attention to detail and organizational skills.
  • Excellent communication and customer service skills.
  • Windows Deployment & Imaging - Experience imaging, configuring, and deploying Windows workstations using SCCM, Intune, MDT, or similar tools.
  • Desktop Support & Hardware Installation - Hands-on experience installing laptops, desktops, docking stations, monitors, and peripherals while troubleshooting deployment issues.
  • Active Directory & Technology Refresh Experience - Experience joining devices to the domain, managing Active Directory OUs, and supporting large-scale PC refresh or hardware lifecycle projects.
  • Technical Environment: Windows 10 & Windows 11, Active Directory, SCCM / Microsoft Endpoint Configuration Manager, Microsoft Intune, MDT (Microsoft Deployment Toolkit), Microsoft Office, Desktop & Laptop Hardware, Docking Stations, Monitors & Peripherals, Asset Management Systems

Preferred Skills:

  • Experience supporting financial services or enterprise environments.
  • Familiarity with Microsoft Endpoint Configuration Manager (SCCM) or Microsoft Intune.
  • Experience with hardware asset management or inventory tracking.
  • CompTIA A+ Certification or equivalent experience.

Benefits & conditions

CTL Companies

  • Littleton, CO
  • $25.00-45.00 per hour Benefits: Company car Competitive salary Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & develop…

  • 6 days ago +

About the company

ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

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