Desktop Support Technician
EAGLE ROCK BUSINESS SOLUTIONS GROUP LLC
Englewood, CO, United States
11 days ago
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Role details
Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$62,400.0 - $65,978.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
System Configuration
Desktop Computing
Inventory Management Software
Microsoft Office
System Center Configuration Manager
Software Engineering
CompTIA Strata - PC Hardware Technology Engineer
Microsoft Deployment Toolkit
Enterprise Software Applications
Peripherals
+4 more
Microsoft InTune
Computer Equipment
Deployment Automation
Hardware Asset Management
Job description
- Seeking a Desktop Support Technician to assist with an enterprise-wide technology refresh initiative.
- This hands-on role will support the deployment, staging, imaging, installation, and replacement of Windows workstations and peripherals across corporate and branch locations.
- The ideal consultant has experience supporting desktop hardware deployments, Windows imaging, Active Directory, and enterprise device lifecycle management.
- This position requires strong organizational skills, attention to detail, and the ability to provide excellent customer service while working directly with end users.
- The ideal consultant is a dependable, hands-on Desktop Support Technician who enjoys working in fast-paced deployment environments.
- Have experience supporting enterprise technology refresh initiatives, are comfortable traveling between branch locations when needed, and take pride in delivering a seamless end-user experience.
- They are organized, customer-focused, and capable of managing multiple device deployments while maintaining accurate inventory and documentation., * Deploy, configure, and install Windows 10 / 11 laptops and desktops.
- Receive, inventory, and prepare new hardware for deployment.
- Unbox, stage, image, and configure workstations for end users.
- Join devices to Active Directory and verify proper Organizational Unit (OU) placement.
- Install and configure required software using enterprise deployment tools.
- Decommission and securely prepare end-of-life devices according to company policies.
- Install and configure peripherals including monitors, docking stations, keyboards, mice, and other accessories.
-
Support onsite technology refresh activities at branch locations, including:
- Removing existing workstations.
- Installing replacement equipment.
- Cable management and workstation organization.
- Testing equipment prior to handoff.
- Maintain accurate hardware inventory and asset tracking.
- Organize and maintain the deployment lab, including staging areas and inventory.
- Receive shipments, unpack equipment, and assist with hardware logistics.
- Troubleshoot basic hardware and software issues during deployment.
- Deliver excellent customer service while minimizing disruption to branch operations., IT Support Technician II Location: Englewood, CO (Onsite) Pay Rate: $29.66 Hours: 40 hours per week Duration: Contract (12 months+) Summary: Our aerospace and defense cli…
- 20 days ago
Requirements
- 2+ years of desktop support, deployment, or field support experience.
- Experience deploying Windows 10 and / or Windows 11 workstations.
- Experience imaging computers using SCCM, MDT, Intune, or similar deployment tools.
- Working knowledge of Microsoft Active Directory, including domain joins and Organizational Units (OUs).
- Experience installing desktop hardware and peripherals.
- Familiarity with enterprise technology refresh or hardware deployment projects.
- Basic troubleshooting skills for Windows hardware and software issues.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Windows Deployment & Imaging - Experience imaging, configuring, and deploying Windows workstations using SCCM, Intune, MDT, or similar tools.
- Desktop Support & Hardware Installation - Hands-on experience installing laptops, desktops, docking stations, monitors, and peripherals while troubleshooting deployment issues.
- Active Directory & Technology Refresh Experience - Experience joining devices to the domain, managing Active Directory OUs, and supporting large-scale PC refresh or hardware lifecycle projects.
- Technical Environment: Windows 10 & Windows 11, Active Directory, SCCM / Microsoft Endpoint Configuration Manager, Microsoft Intune, MDT (Microsoft Deployment Toolkit), Microsoft Office, Desktop & Laptop Hardware, Docking Stations, Monitors & Peripherals, Asset Management Systems
Preferred Skills:
- Experience supporting financial services or enterprise environments.
- Familiarity with Microsoft Endpoint Configuration Manager (SCCM) or Microsoft Intune.
- Experience with hardware asset management or inventory tracking.
- CompTIA A+ Certification or equivalent experience.
Benefits & conditions
CTL Companies
- Littleton, CO
-
$25.00-45.00 per hour Benefits: Company car Competitive salary Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & develop…
- 6 days ago +
About the company
ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
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