IT Field Service Engineer

Working closely with members of the Smart IT team you will provide remote and client facing technical support on a “front line” basis in Leeds and the surrounding areas. The successful candidate will be based hybrid from our office and in the field with work from home available. Faults and projects will be worked on remotely, if they can not be resolved remotely, a site visit may be required. This would include IT, telephony and connectivity issues, alongside assisting our sales team on demonstrations and site surveys.

Must Haves:

• Driving License
• 2 years Business IT Support experience minimum, * Networking - LAN, WAN, Firewalls, Routers, VPN’s
• Office 365 - installation, troubleshooting and management
• Good knowledge of Active Directory
• Experience assisting users remotely

To Your Advantage:

• Relevant Microsoft certifications
• VOIP hardware/software experience
• Strong customer service

Do you have a proven track record of providing excellent customer satisfaction and the ability to meet service level agreements?

Do you have superb communication skills?

Do you have a desire to learn?, * Field Engineering: 1 year (required)

Licence/Certification:

• drivers licence and your own vehicle (required)

Pulled from the full job description

• Employee discount
• Free parking
• Company car
• Company pension
• Cycle to work scheme
• Work from home
• Company events, Job Types: Full-time, Permanent

Salary: £28,000 - £32,000 per year

Have you got what it takes to be a part of an award-winning technology company?

Smart IT are one of the fastest growing technology companies in the North East. Winner of Best North East IT Support company and one of the top 50 MSP’s in the UK., Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Work from home