[KB Kookmin Bank] IT & General Affairs (GA) Operations Specialist (Korean speaking)

IT Support

• Manage and maintain office hardware, servers, and networks.
• Monitor firewalls, network switches, and all bank’s IT assets.
• Provide first-line technical support to all bank staff.
• Ensure strict compliance with banking IT security protocols.
• Troubleshoot soŌware, hardware, and connectivity issues promptly.
• Coordinate with external IT vendors, Head Office, and other system providers.
• Oversee regular data backups and system updates.

General Affairs & Operations

• Oversee daily office operations, facilities management, and internal/external networking.
• Manage relaƟonships with building management and vendors.
• Procure office supplies, furniture, and IT equipment. * Maintain asset registers and inventory control logs.
• Coordinate health and safety compliance for the workplace.
• Assist in organizing corporate events and business travel.

• Education: Bachelor’s degree in IT, Cybersecurity, Network Engineering, Computer Science, or a highly related IT field.
• Experience: Minimum 2-3 years of IT support experience is preferred.
• Tech Skills: Strong knowledge of network maintenance, Windows Active Directory, O365, VPNs, firewalls, and routing protocols.
• Qualifications: Other IT-related cerƟficaƟons or professional qualifications are highly preferred.
• Soft Skills: Excellent multitasking, problem-solving, and communication skills.

KOTRA London provides recruitment services to companies based in the UK and South Korea. As part of its services, we place job advertisements on behalf of our clients, review applications, and provide application details to our clients.