Administrator Support

We are expecting this placement to last 2 - 3 months however it may change due to service need.

What you’ll be responsible for:

To assist the Non-Medical Rostering Team with the centralised management of annual leave entitlement.

Input and update data on the eRoster system and ESR system in line with established procedures.

Act as first point of contact to users for annual leave entitlement.

Maintain accurate and up-to-date records on ESR and/or eRoster in line with instructions and local procedures.

Report data errors or system issues to senior team members for resolution

Respond to enquiries from staff and managers by email or telephone, providing clear and courteous information within agreed guidelines

Refer complex or non-standard queries to senior team members for resolution.

Maintain confidentiality at all times when handling personal and sensitive information in accordance with Trust policy and data protection requirements

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

Knowledge of ESR and eRoster

Strong organisational skills

Attention to detail

Ability to manage competing priorities and meet deadlines

Previous Experience

Experience of providing a high standard of customer service, ideally in a role involving regular communication with staff or public

Experience of working in an administrative role within a busy office environment

Strong stakeholder management and communication skills

Experience of using databases, spreadsheets and other digital systems to manage and record information accurately.

Experience of working within a similar role in HR function, By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Pulled from the full job description

• Annual leave
• Company pension, · Competitive pay rates- work this week, get paid next week, · Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.