IT Support

• Experience with Windows 10
• Expertise with Windows 11
• Demonstrated experience with non-standard Software Installation
• Demonstrated experience loading computer images with SCCM and PowerShell scripts
• Demonstrated ability to troubleshoot network connectivity to ensure PC is online during build process
• Provide hardware/software support services to onsite client including break/fix
• Diagnose end-user system failures and implement repair solutions
• Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Strong technical and communication ability to explain to end-users about refresh processes, including ability to help configure and sync refreshed computer
• Flexibility to handle a variety of activities and changes
• Demonstrated ability to remain calm if activities do not go according to plan
• High organizational ability and detailed oriented
• Demonstrated ability to follow processes
• Demonstrated ability to document work, track tasks/installs, and perform QA activities, * IT support: 2 years (Required)
• Imaging Devices: 2 years (Required)
• Microsoft 365 Support: 2 years (Required)

Ability to Commute:

• Leawood, KS 66211 (Required)