Platform & Application Change Delivery Coordinator

Coordinate and support the planning, delivery, and governance of changes to platforms, business applications and operational processes. Work closely with product owners, business stakeholders, service teams, and external partners to ensure that application and platform enhancements, configuration updates, and process improvements are well designed, impact assessed, documented, tested, and successfully embedded into business-as-usual operations.

We are looking for someone with

• Experience coordinating platform and application changes, configuration updates, or business process improvement activities
• Strong understanding of business applications, workflows, and the relationship between process, data, and technology
• Proven ability to map business processes using tools such as Visio or similar

At Riverside, we’re a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.