Platform Engineer

• Build, manage and optimise production Kubernetes environments hosted within Microsoft Azure.
• Improve the scalability, resilience and performance of a cloud-native SaaS platform.
• Manage Kubernetes deployments, upgrades, networking, ingress, storage and cluster lifecycle.
• Automate infrastructure and operational processes using Infrastructure as Code and scripting.
• Support containerised application deployments and CI/CD pipelines.
• Implement security best practices, RBAC and cluster hardening.
• Enhance monitoring, observability and incident response across production environments.
• Troubleshoot infrastructure, networking and application issues across Linux-based systems.
• Work closely with software engineering teams to improve platform reliability, performance and operational efficiency.
• Contribute to continuous improvement initiatives and help shape the future direction of the cloud platform.

• Commercial experience managing Kubernetes clusters in production
• Strong Linux systems administration experience
• Experience supporting cloud infrastructure, ideally within Microsoft Azure
• Hands-on experience with Docker and containerised environments
• Knowledge of monitoring and observability tools such as Datadog, Prometheus, Grafana, Loki or OpenTelemetry
• Scripting experience using Bash, Python or similar
• Experience supporting production SaaS or cloud-based environments
• Strong troubleshooting and problem-solving skills
• Excellent communication skills and the ability to collaborate effectively within engineering teams
• Permanent right to work in the UK without sponsorship

Desirable Skills

• Terraform or other Infrastructure as Code tools
• Helm
• PostgreSQL, Redis or Elasticsearch
• Service mesh and cloud-native networking technologies
• Experience supporting highly available, customer-facing SaaS platforms

• Salary of £50,000 - £60,000, depending on experience.
• Fully remote working within the UK.
• 25 days’ annual leave plus bank holidays.
• Join a collaborative engineering team building and enhancing a proprietary SaaS platform.
• Play a key role in scaling a product business investing heavily in cloud infrastructure, AI and automation.

Applause IT is recruiting on behalf of an innovative UK software company developing its own cloud-native, AI-powered SaaS platform. Their technology enables organisations to deliver seamless customer experiences across voice, digital channels, AI, automation and workforce management, serving customers across the UK and internationally.

As investment in the platform continues and the engineering team grows, they are looking to appoint a Cloud Platform Engineer to help scale and evolve the infrastructure behind a modern, high-availability SaaS platform.

This is an opportunity to join a product-focused engineering team where you’ll work with modern cloud technologies, influence the future of the platform, and play a key role in delivering reliable, secure and scalable services.

The Opportunity

You’ll be responsible for the cloud infrastructure that underpins a rapidly evolving software platform, working closely with software engineers to ensure services remain resilient, secure and highly available.

This isn’t simply an operational support role. You’ll help shape the evolution of the cloud platform, improve automation, strengthen observability, and contribute to the ongoing scalability of a growing SaaS product used by organisations worldwide.

If you enjoy solving complex infrastructure challenges, working with cloud-native technologies and helping engineering teams deliver high-quality software, this role offers an excellent opportunity to make a genuine impact.