Content Designer (UCL Internal

As Senior Content Designer, you will lead the design, governance and continuous improvement of some of UCL’s most strategically important institutional content, including major sections of the UCL web estate and content supporting Research, Innovation and Global Engagement. You will bring extensive experience of developing complex content structures, influencing senior stakeholders, and translating organisational priorities into clear, accessible and user-centred digital content. Working across Digital Experience, RIGE and other senior university functions, you will drive content transformation initiatives, support strategic content decision-making and champion best practice content design across UCL. Please note: This vacancy is currently open only to existing UCL employees.

• Significant experience leading content strategy and content design for large, complex sections of the UCL web estate.
• Demonstrable experience working with senior stakeholders to shape institutional narratives and digital experiences.
• Extensive experience planning and delivering Drupal content transformation and migration activity.
• A strong track record of developing content structures, governance approaches and editorial standards that improve user experience at scale.
• Deep knowledge of UCL’s content ecosystem, editor community and web governance processes.
• Experience using research, testing and analytics to inform content decisions and continuous improvement.
• Excellent stakeholder management skills, including the ability to influence and advise senior leaders.

This is an exciting and challenging role, which will contribute significantly to UCL’s Portfolio and Product Delivery department. What we offer As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research