Information Security Manager (all genders)

• Define, implement, and continuously improve NFON’s Information Security Management System (ISMS) and security governance framework.
• Develop and maintain security policies, standards, and procedures aligned with business, regulatory, and customer requirements.
• Conduct security risk assessments and drive mitigation initiatives across products, services, and internal operations.
• Partner with Privacy, R&D, IT Security, Legal, and other stakeholders to embed security into business processes and product development.
• Coordinate internal and external security audits, certifications, and compliance activities.
• Monitor the evolving threat landscape and recommend pragmatic measures to continuously improve NFON’s security posture.
• Promote security awareness through training, guidance, and collaboration across the organization.
• Support security incident response activities and drive continuous improvement based on lessons learned.

• Experience in information security, privacy, cybersecurity, or information security management.
• Solid understanding of security frameworks and standards such as ISO 27001, NIS2, DORA, BSI C5, or comparable frameworks.
• Experience developing and implementing security policies, governance, and risk management processes.
• Knowledge of the German Telecommunications Act (TKG) and the General Data Protection Regulation (GDPR) is an advantage.
• Ability to collaborate effectively with technical and non-technical stakeholders across an international organisation.
• Strong analytical, communication, and stakeholder management skills.
• A proactive, ownership-driven mindset with the ability to build and continuously improve security capabilities.
• Proficiency in German and English.

• Permanent employment contract
• Flexible working hours and the option to work hybrid (2 days/week in the office)
• 30 days of vacation
• Modern and ergonomically equipped offices with on-site parking
• Support for further education, including language courses
• Company pension scheme
• Workation (up to 20 days per year)
• Sabbatical opportunity (available after 3 years of company tenure)
• Up to 50 EUR tax-free compensation (combination of Edenred Card for Shopping and Wellpass Membership)
• Professional & confidential mental health support (powered by OpenUp)
• Member at Corporate Benefits
• Choose your preferred device: Windows Laptop or MacBook
• Regular team and company events
• Kindergarten allowance + 10 fully paid child sick days
• JobRad: Good for you, good for the environment
• Subsidy for public transport if office presence >= 60%
• Fruits and beverages in Office
• Referral Programmes - Earn up to €3,000 bonus by referring top talent!

NFON who?

Headquartered in Munich, NFON AG is Europe’s trusted partner for AI-based business communications. With its integrated portfolio of solutions for Business Telephony, Intelligent Assistant and Customer Engagement, NFON supports companies make their communications smarter and more efficient through secure, scalable and AI-based technologies. With its own subsidiaries in Germany, Austria, the United Kingdom, Italy, Spain, France, Poland, Portugal and Kosovo, NFON combines European innovation with a local market presence and is transforming the future of intelligent business communications ‘Made in Europe’.

What we do…

As a long-term partner for small and medium-sized businesses, we combine technological innovation with user-friendly and efficient business communication solutions. With both AI-based technologies and operational excellence, we are enabling companies to harness the full potential that artificial intelligence offers - for optimised processes, more precise customer interactions and new growth opportunities. With its core product, the smart cloud communications platform, we are offering hassle-free voice calls, simple video conferencing and seamless integration of CRM and collaboration tools for small and medium-sized companies. All of NFON’s cloud services are operated in certified data centres in Germany, with 100% of their energy needs covered by renewable sources.