Architect Sr - ServiceNow & Platform Architecture

This role is part of a larger enterprise architecture and technology delivery team focused on designing and implementing solutions that address critical business needs and opportunities. The position is responsible for translating business requirements into practical, scalable technical architectures, spanning application, integration, data, and infrastructure domains, while ensuring non-functional requirements such as supportability, resiliency, performance, and security are met.

The role requires a balance of strategic architectural thinking and hands-on technical execution, with direct involvement in design, deployment, and operational support., * Provide architecture services supporting both current-state optimization and future-state planning.

ServiceNow Platform & CMDB Architecture

• Serve as a senior architecture resource supporting AEP’s on-premise ServiceNow platform and CMDB.

• Perform platform and solution architecture activities, including:

• Estimation and planning

• Technical design and development guidance

• Requirements definition and design reviews

• Integration architecture with external platforms and systems

• Ensure ServiceNow solutions align with enterprise architecture standards, operational models, and downstream dependencies.

Systems Engineering & Technical Execution

• Provide hands-on systems engineering, troubleshooting, and operational support across the ServiceNow ecosystem and supporting platforms, including:

• Tomcat application servers

• Java application stacks (JSWs, JVMs)

• Oracle databases

• MID servers

• Support and troubleshoot across required operating environments:

• Linux

• Windows

• AIX

• Partner closely with infrastructure, application, database, and security teams to diagnose and resolve complex platform and performance issues.

Education requirements are listed below:

• Bachelor’s degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:

• 6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Base Salary $98,993.00 - $128,688.00/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!