Associate Director of Enterprise Applications

This position is eligible for up to two days remote work per week, The Associate Director of Enterprise Applications will be a strategic partner to the Senior Director of Enterprise Applications and a member of the Office of Information Technology Leadership Team. The individual will demonstrate leadership, the ability to manage enterprise projects, and be responsible for operational services by ensuring continued reliability of enterprise applications through planned maintenance and support to business users., * Collaborate closely with the Senior Director of Enterprise Applications, supporting the senior director and filling in as team leader when necessary

• Manage a small team of enterprise specialists, overseeing enterprise projects and service requests
• Oversee the planning and execution of key enterprise systems that complement our ERP, Ellucian Colleague, such as financial aid, document management, ID card, IT ticketing, and campus portal.
• Evaluate existing technologies to maintain proper version control and patching and provide recommendations for upgrades or replacement.
• Lead efforts to maintain and improve documentation of applications, interfaces, and operational processes.
• Communicate with vendors, business users, and project managers on Enterprise Application efforts.
• Oversee testing and implementation of new functionality and system enhancements.
• Provide analysis of existing operational processes and workflows and recommend improvements or efficiencies.
• Develop standards and procedures for change management in Enterprise Applications.
• Provide status updates and reports to IT management on projects and operations., * Collaborate with IT leadership in the planning and execution of tasks in the use of technology to meet both department and University goals.
• Assists with the support and development of third party and cloud-based integrations for Enterprise Applications.
• Supports efforts for cybersecurity, data protection, business continuity and disaster recovery efforts within Enterprise Applications.
• Perform such other related duties that may be assigned.

• Bachelor’s degree in Information Technology, Computer Science, Business or related field.
• A minimum of five years of professional experience working with enterprise-level applications.
• A minimum of two years of management/supervisory experience or significant experience leading large scale enterprise projects with team members and functional areas to success
• Experience with agile project management methodologies
• Candidate should exhibit knowledge and experience in the following: database management systems, enterprise application security, SQL query, programming concepts, secure data integration methods,, on premise and cloud-based enterprise system architecture., * Master’s or advanced degree in Information Technology, Computer Science, Business, or related field.
• More than five years of professional experience working with enterprise-level applications in a higher education environment.
• More than two years of management/supervisory experience.
• Two years+ of management/supervisory experience.
• Knowledge of Ellucian Colleague and related enterprise systems is preferred.
• Experience with Ellucian Ethos for data integration.
• Experience with Touchnet OneCard ID card solution.
• Experience using GIT for version control.
• Experience writing data integrations between systems to help train team members.
• Proven track record utilizing agile project management practices to successfully manage enterprise projects to launch on time, * Strong analytical and problem-solving skills
• Detail oriented
• Excellent oral and written communication skills at technical and non-technical levels.
• Ability to provide exemplary service to our end-users and proactively seek opportunities for service improvement
• Ability to maintain a positive attitude towards providing customer service and building relationships with users
• Ability to organize and prioritize multiple tasks with the ability to follow each to resolution
• Ability to work effectively as a team member or independently as appropriate
• Ability to collaborate with administrative users and Information Technologies staff members
• Ability to provide reliable and dependable service during critical times of the University calendar

Salve Regina University offers generous benefits to eligible employees including (waiting periods apply):

• health, dental and vision coverage available on the first of the month following date of hire
• 403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services
• long-term disability coverage
• employer-paid life and AD&D insurance
• up to 100% free tuition at Salve for eligible employees and qualified dependents
• robust wellness program and free access to the on-campus Fitness Center

Other available benefits include:

• supplemental life insurance for employees and dependents
• supplemental insurance coverage through Aflac
• Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time
• discounted pet insurance through ASPCA
• student loan forgiveness assistance program (SAVI)
• employee Assistance Program through Health Advocate
• flexible spending health and dependent care accounts
• health savings accounts
• 529 collegebound saver program
• paid parental leave and adoption assistance

Salve Regina University, ranked as one of the most transformative colleges in the United States by Money Magazine, is a comprehensive Catholic University located in the scenic coastal community of Newport, Rhode Island. The University’s commitment to academic success and personal discovery extends beyond its historic campus into a dynamic world where the application of higher thinking and skill are most valued. Salve Regina offers bachelor’s and master’s degree programs, graduate certificates, and doctoral programs in humanities, international relations and nursing. Enrollment includes more than 2,600 undergraduate and graduate students from across the U.S. and around the world., Salve Regina University strives to cultivate belonging values through diversity, equity inclusion in order to foster a welcoming culture for our staff, faculty and students, as well as the wider community. Salve Regina University embraces all people with grace. No matter the path traveled to get here, the University acknowledges that many identities will intersect. Salve Regina belongs to all in its community., From our cornerstone mercy mission to the classic ideals of our liberal arts approach, tradition matters at Salve Regina. It’s woven throughout our 80-acre campus, embedded in our historic buildings and infused in the culture of Newport, Rhode Island.

Tradition at Salve Regina means we remember where we began. Since our founding by the Sisters of Mercy in 1934, we have grown to a community of more than 2,800 undergraduate and graduate students who proudly carry forward our mission in their personal and professional lives. Fully accredited by the New England Commission of Higher Education, we are committed to fueling the imagination and encouraging the academic ambitions of our bright and curious students.

At Salve Regina, tradition blends seamlessly with progress. We empower students to explore their talents through diverse academic offerings, student organizations, service initiatives and athletic teams. Our collaborative learning environment and vibrant campus community inspire the pursuit of excellence and breach the limits of personal potential.