Technology Specialist

Client First Technologies currently is seeking a Technology Specialist in support of our government customer. The Technology Specialist is responsible for supporting the ongoing operation and adoption of a government information system that supports human research protection oversight. The Technology Specialist monitors system usage, conducts periodic end-user training and system demonstrations, and maintains a secure development and training environment. This individual develops and maintains custom solutions on the Microsoft Power Platform within a secure government Microsoft 365 cloud environment and contributes to the full software development lifecycle under an Agile Scrum methodology., * Monitor system usage and user activity to identify data quality issues, anomalous patterns, and process or workflow problems, and report findings to the government

• Monitor system health and availability, and support restoration of normal operations following outages or service degradation
• Conduct periodic end-user training, including refresher training, for stakeholder staff
• Conduct demonstrations of the system for stakeholders
• Coordinate stakeholder outreach and assist in planning and scheduling online training sessions
• Maintain a secure development and training environment that supports controlled development, testing, and deployment
• Develop, test, and maintain custom solutions within approved environments using authorized Microsoft 365 cloud tools, including Power Apps, Power Automate, Power BI, and SharePoint Online
• Develop and maintain user training materials, online “how-to” guides, and embedded in-app guidance

Do you have experience in User training (technical support)?, Do you have a Master’s degree?, * No specific degree is required as a minimum for this position; a relevant degree is a highly rated, preferred criterion (see Additional Preferred Criteria below)

• Four (4) years of experience developing and supporting management information systems, and experience in the phases of product lifecycle, to include analysis and design, coding, testing, documentation, and configuration management
• Experience developing, testing, and troubleshooting MS Power Platform applications
• Experience with Microsoft SharePoint
• Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as Project and Adobe Acrobat
• Must meet the requirements of SECNAV M-5239.2, the “DON Information Assurance Workforce Management Manual” (generally, a current CompTIA Security+ CE certification), * Bachelor’s or master’s degree from an accredited college or university
• Current and active Microsoft Power Platform Developer Associate (PL-400) or Solution Architect Expert (PL-600) certification, or an equivalent successor certification
• Experience working with DoW or DON systems and management
• Experience with Federal, DoW, and DON human research protection requirements

Physical Demands

• Must be able to sit and stand for extended periods of time
• Occasional travel and overtime may be required

Required Clearances and Screenings

• Candidates with current DoD Tier 3/NACLC or Active Secret) are preferred

Pulled from the full job description

• Professional development assistance
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account
• Dental insurance, This is a full-time, remote position. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply., * 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance