Senior IT Helpdesk Technician

• Develop, write, and edit technical documents, including program plans, acquisition documentation, SOPs, white papers, and technical reports.
• Create and refine leadership briefings, presentations, and communication materials to support decision-making.
• Translate complex technical, financial, and programmatic information into clear, concise, and user-friendly content.
• Ensure all documentation complies with DoD, Army, and organizational formatting, style, and security requirements.
• Maintain document version control, configuration management, and archival processes.
• Conduct interviews with subject matter experts to gather technical details and validate content accuracy.
• Review and edit documents for grammar, clarity, consistency, and technical accuracy.
• Support the development of contract documentation, including Statements of Work (SOWs), Performance Work Statements (PWSs), and technical directives.
• Assist with preparing materials for Program Management Reviews (PMRs), IPTs, and stakeholder engagements.
• Coordinate document reviews, consolidate feedback, and ensure timely delivery of final products.
• Manage templates, style guides, and document standards to promote consistency across the program.
• Support audits, data calls, and reporting requirements by producing accurate and timely written materials.
• Identify opportunities to improve documentation processes and implement best practices

Do you have experience in Technical Proficiency?, Do you have a Master’s degree?, * Minimum of 5 years of experience in technical writing, editing, or documentation management.

• Experience supporting DoD, federal government, or acquisition programs.
• Strong proficiency in Microsoft Office Suite, including Word, PowerPoint, and SharePoint.
• Ability to interpret and communicate complex technical information clearly and accurately.
• Experience editing for grammar, clarity, consistency, and compliance with style guides.
• Familiarity with DoD documentation standards, including acquisition and program management artifacts.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple projects independently.
• Must be a U.S. Citizen.
• Ability to obtain a DoD Secret clearance

Education Requirements:

Bachelor’s degree in English, Communications, Technical Writing, Journalism, or a related field. Master’s degree preferred.

Desired Skills:

• 10+ years of experience in technical writing or editing roles within the DoD.
• Experience supporting rapid acquisition, prototyping, or engineering programs.
• Familiarity with Army program documentation, PPBE processes, and acquisition lifecycle artifacts.
• Experience with document configuration management tools or content management systems.
• Ability to mentor junior writers or support team-wide writing standards.
• Experience with data visualization tools (e.g., Power BI, Tableau) to support narrative development.
• Knowledge of MIL-STD formatting, DoD style guides, and technical communication best