Senior Technical Program Manager - Security...

Nordstrom’s Security Platform Engineering team is hiring a Sr. Technical Program Manager to serve as the operational backbone of our security engineering organization. This is a high-impact, high-visibility role that sits at the intersection of program execution, stakeholder relationships, and cross-organizational influence.

Our team covers a broad portfolio of security domains - spanning endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments - and is in an active growth phase with a new domain launching in Q3, multiple engineering hires onboarding simultaneously, and several platform ownership transitions in flight. This is not a role for someone looking to manage a steady-state program. It’s a role for someone who thrives in complexity, earns trust quickly, and can run a program without needing to be the most technical person in the room.

What You’ll Do

• Own end-to-end program management across a broad portfolio of security domains - including endpoint detection, email security, data encryption, network security, compliance engineering, and security assessments - tracking deliverables, managing dependencies, and keeping work moving without requiring manager escalation

• Serve as the primary point of contact for cross-functional partners across Risk, Compliance, Engineering, and Business teams on security program-related initiatives

• Drive alignment and decisions in cross-organizational forums where the security team does not hold direct authority

• Build and maintain program rhythms - sprint cadences, status reporting, roadmap tracking, and stakeholder updates

• Develop and maintain OKRs and KPIs across security platforms - tracking platform health, delivery progress, and team performance metrics for monthly reporting to leadership

• Support onboarding of new engineering hires by managing ramp plans, platform handoff timelines, and knowledge transfer logistics

• Identify and surface risks early, with a bias toward resolution rather than escalation

• Partner closely with the Manager on team restructuring execution, hiring coordination, and leadership-facing communications

• 6+ years of experience in technical program management, preferably within a security, infrastructure, or platform engineering organization

• Demonstrated ability to manage complex, multi-workstream programs independently - from scoping through delivery

• Strong stakeholder management skills - you can build trust with senior engineering leaders, risk and compliance partners, and business stakeholders simultaneously

• Experience driving cross-organizational alignment without direct authority - you know how to move decisions forward in rooms where you don’t own the outcome

• Proven ability to define, track, and report on OKRs and KPIs - translating platform and program health into clear, actionable insights for leadership audiences

• Excellent written and verbal communication - you can write a crisp leadership update and run a productive meeting with equal ease

• Comfort with ambiguity - the team’s scope is evolving and this role will need to evolve with it

• Familiarity with security domain concepts sufficient to ask the right questions and understand technical trade-offs

Nice to Have

• Prior experience supporting a security engineering or security operations team

• Familiarity with Jira, Confluence, or similar program management tooling

• Experience managing contractor-to-FTE transitions or team restructuring programs

• Background in retail, e-commerce, or large-scale enterprise environments

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$142,000.00 - $220,500.00 Annual

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points…

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!