Information Technology Specialist ()

Two (2) positions are available for this vacancy. One position will be assigned to the Andalusia Campus, and one position will be assigned to the MacArthur Campus. The Information Technology Specialist is responsible for assisting in the design, installation, maintenance, and support for all College users of computers, software, and technology equipment. The position will coordinate the LAN, PC, and technical support activities for all areas of the college., * Install, maintain, and upgrade existing and/or new hardware, software, and peripherals for the College.

• Set up, install, and assist with maintaining network printers.
• Perform preventive maintenance, diagnostic, and troubleshooting procedures to ensure optimum performance of labs and networks.
• Assist in maintaining inventory of hardware and software.
• Assist with configuring, installing, repairing, and maintaining the campus networking infrastructure (routers, switches, hubs, network cards, media converters, UPS appliances, CAT 5 cabling, fiber optic patch panels, patch cables, RJ45 connectors, junction boxes, access points, and network racks/frames).
• Assist in providing network resources for instructors and students via Active Directory.
• Assist in installing and configuring server systems, updating them as necessary, and maintaining them on a day-to-day basis.
• Assist in maintaining campus servers (DNS, DHCP, etc.).
• Assist in managing users and users’ accounts, including computer-related aspects, maintaining and creating user accounts, security of user accounts, and responding to user requests, questions, and problems.
• Assist with monitoring and maintaining campus Internet connectivity and Internet activity.
• Research information relating to the purchase of technology-related equipment and software in order to recommend the best and most cost-efficient equipment for employees and students.
• Assist instructors in academic labs and classrooms with troubleshooting and repair of projectors and interactive boards. (Video, RCA, and USB connections).
• Assist in campus network planning and serve as a consultant for projects.
• Assist in developing bid specifications for the College Network, Telecommunications, and all related equipment.
• Assist in preparing requisitions for network hardware, computer hardware, software, and supplies.
• Assist with the installation, configuration, and maintenance of phones, as well as setting up the phone, phone line, and voicemail.
• Assist HR and employees with NeoEd technical support.
• Monitor IT tickets to include monitoring, responding, and documenting in a timely manner.
• Attend staff and employee meetings, professional development, orientation activities, and other functions.
• Perform other duties as assigned., * Appropriate transcript(s) identifying the applicant, date degree conferred, and verifying the applicant has received the minimum degree requirements. (NOTE: COPIES OF DIPLOMAS WILL NOT BE SUFFICIENT)
• Copies of applicable licenses and/or certifications if required by the job posting.

All application materials must be scanned. It is recommended that you have digital copies (e.g., PDF) of all documents identified in the vacancy announcement ready when you begin the online application process, as you will be given the opportunity to upload these during the process. The submission of all required application materials by the deadline date is the sole responsibility of the applicant. All submitted application materials become the property of the College. Requests for copies of application materials, including transcripts, will be denied. All correspondence with applicants regarding the College’s search process will be sent via e-mail. The person chosen to fill the position is required to provide official transcripts before the end of the first semester of employment., Meeting Minimum Requirements: If the requirements for a position list work experience in a field or area, the applicant must provide written verification(s) of their applicable work experience in order to be hired for the position. Such written verification(s) of work experience must demonstrate that the applicant meets the minimum work experience requirement. Applicants who do not produce this information as indicated will be ineligible for hire and subject to having any offer of employment withdrawn. Salary Calculation: For all salary positions, the salary amount for the selected applicant is determined by step placement on the applicable salary schedule. Step placement is dependent upon the following: (a) all work experience in public education in Alabama and (b) all other work experience outside of public education in Alabama that, in the sole judgment of the College, directly relates to the requirements of the position. The applicant selected for the position must provide written verification(s) of this work experience within the time provided if such experience is to be considered in determining their initial step placement on the Salary Schedule. Format for Work Experience Verifications: Work experience verifications should be in the form of verification letters from employers and must include complete employment dates, job title(s), job duties, and an indication whether such employment was full-time or part-time, and if part-time, the total number of hours worked each week. The letters should be on official letterhead and contain an authorized personnel signature. The College’s official employment verification form is also acceptable and is available upon request. If an employment verification cannot be obtained due to a legitimate reason, for purposes of meeting minimum requirements, an applicant may submit copies of other trustworthy documentation, such as appointment letters, contracts, pay stubs, or W-2 forms documenting the term of employment. However, such documentation is generally insufficient for salary calculation purposes if the job duties and dates of employment are not clearly stated in the documentation. Deadline for Producing Work Experience Verification: Work experience verification documentation must be produced prior to any official offer of employment. Any offer of employment at a salary step greater than zero (0) or made without prior verification of any required work experience is contingent upon production of this documentation by the applicant within ten (10) days of the offer. It is the applicant’s sole responsibility to provide this verification of work experience. The College is not responsible for any costs associated with such verifications.

Minimum of 1) a bachelor’s degree in an IT-related field or 2) an Associate of Applied Science in Computer Science with three years of full-time computer experience or Industry-Recognized Certificates within IT.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• 401(a)
• Wellness program, Commensurate with experience on Salary Schedule E3 Grade 03 of the 2025-2026 ACCS Salary Schedules (Download PDF reader).