Senior Technical Program Manager

As a Senior Technical Program Manager within Issuer Solutions, you will lead large-scale technology programs that are critical to business success. You’ll drive cross-functional execution, manage complex stakeholder relationships, and ensure delivery of strategic initiatives on time, within budget, and with high quality.

What You’ll Do

• Lead end-to-end planning and execution of complex, cross-functional technical programs with significant executive visibility

• Define program scope, success criteria, governance, and integrated timelines while proactively managing risks, issues, dependencies, and change

• Keep internal and external stakeholders aligned and informed through transparent communication, clear reporting, and effective decision-making forums

• Ensure program execution follows established FTS governance models, methodologies, and delivery standards

• Identify delivery challenges, evaluate alternatives, and drive issue resolution and escalation activities to maintain program objectives

• Provide matrix leadership to program and project managers while holding teams accountable for delivery, quality, and business outcomes

• Manage program financials, including business cases, forecasts, spend approvals, actuals, and budget tracking

• Oversee client communications, end-to-end testing, cutover readiness, implementation activities, and formal signoff prior to production go-live

• 8+ years of experience leading technical programs, large-scale technology initiatives, or management consulting engagements

• 5+ years of experience delivering large, complex infrastructure transformation, technology modernization, or data center consolidation programs

• 5+ years of experience leading cross-functional, matrixed teams spanning multiple business units and stakeholder groups

• 5+ years of experience applying formal program and project management methodologies throughout the full delivery lifecycle

• 3+ years of experience managing program budgets, forecasts, financial controls, and investment planning for enterprise initiatives

• Demonstrated experience managing executive stakeholders and delivering programs with significant organizational impact

• Strong risk management, dependency management, and governance expertise within complex technology environments

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or an equivalent combination of education, work, and/or military experience

Experience That Would Be Great to Have

• Experience delivering enterprise-wide programs with executive sponsorship and high organizational visibility

• Experience working within a PMO or formal governance-driven delivery organization

• Experience leading operational transition, migration, cutover, or production readiness efforts

• Experience managing client-facing communications and formal acceptance or signoff processes

• Experience delivering programs with regulatory, security, compliance, or quality-related requirements

• PMP, PgMP, Agile, SAFe, or comparable program management certification

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

Salary Range

$150,000.00 - $240,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual’s status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv., + Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday