TPM - Ops and Strategy, Wireless Connectivity

We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon’s Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon’s entire device portfolio - Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products.

This is not a traditional “track one program” TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health.

Key job responsibilities Org Operations & Cadence

• Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles
• Drive cross-team coordination across 4+ sub-orgs
• Prepare agendas, track action items, and ensure decisions are documented and followed through
• Manage org-wide communications: announcements, hiring updates, launch celebrations

Strategic Planning & HC Management

• Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling
• Manage headcount forecasting
• Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans
• Model trade-offs between programs, functions, and geos for leadership decisions
• Prepare and maintain roadmap-to-HC mapping for 50+ product programs

Org Health & Escalation

• Monitor org health across the full portfolio (milestones, risks, blockers, dependencies)
• Build dashboards and automated reports that surface Red/Yellow status before review meetings
• Prepare escalation write-ups with data, context, and recommended actions for leadership

AI-Augmented Operations (Differentiator)

• Build, maintain, and improve AI agent workflows that automate operational toil
• Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document drafting

executive summaries

• Continuously identify manual processes that can be automated with AI/ML tooling
• Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide benefit

Executive Communication

• Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers
• Translate technical wireless engineering work into business impact for non-technical audiences
• Prepare data-backed briefing materials for leadership reviews

5+ years of working directly with engineering teams experience

• 2+ years of technical product or program management experience
• 5+ years of analytical, quantitative, communication, and presentations experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience with AI/ML technologies
• Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)
• Experience producing executive-level written materials and presenting to executive audiences
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• BS degree in computer science, engineering, mathematics or equivalent, or 5+ years of technical work experience
• AI agents) to solve operational problems - not just using ChatGPT, but designing systems
• tools. Can build a model from scratch, not just consume one
• • Engineering literacy: Can read a program schedule, understand hardware development phases (Proto * EVT * DVT
• • PVT * MP), comprehend basic system architecture, and ask intelligent questions of engineers without needing to do the engineering, 3+ years of working directly with engineering teams experience
• Experience in new hardware product development
• Experience in scripting for automation (e.g. Python) and advanced SQL skills.
• • Familiarity with wireless technologies (WiFi, BT/BLE, cellular, RF, antenna) - enough to contextualize risks,
• not design circuits
• • Experience with Amazon planning tools (Foresight, Kingpin, Quip, iCIMS) or similar enterprise planning
• systems
• • Experience building AI/LLM agent workflows (prompt engineering, RAG systems, tool-use agents, MCP)
• • Prior Chief of Staff or Business Operations experience for a senior leader

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Sunnyvale - 146,200.00 - 197,800.00 USD annually