Specialist WMS System Administrator

The Specialist WMS System Administrator is responsible for configuring, maintaining, and optimizing the WMS system to ensure efficient warehouse operations. This role supports system issue resolution, user assistance, data accuracy, system upgrades, and collaborates with operations teams to provide systematic support for warehouse processes., * Managing and monitoring Manhattan SCALE WMS

• Installing, configuring, testing and maintaining SAP, WMS, WES, and other Warehouse S/W systems
• Developing clear and detailed business requirements and design specifications that can be understood by other delivery teams and business partners
• Analyzing WMS(Manhattan SCALE), WES (Bastian Exacta)
• Working closely and lead discussions with stakeholders to elicit information to understand true business needs as User Stories
• Exhibiting business process expertise in Warehouse Management
• Ensuring the highest levels of systems and infrastructure availability
• Serving as the first point of contact for employees seeking technical assistance

• Performing remote troubleshooting through diagnostic techniques and pertinent questions

• Determining the best solution based on the issue and details provided by customer
• Willingness to travel to warehouse and distribution center locations as needed to support system operations, project implementations, testing, and user support
• Languages (Bilingual) - Korean, English (Proficient / Fluent)

• Bachelor’s Degree in relevant Computer Science and SCM - Required
• 3-5 years WMS System Maintenance Experience - Required;
• Distribution Center industry background preferred
• Experience with WMS(Manhattan)/Automation(Bastian) System
• Warehouse Application System Operation knowledge
• Excellent communication and interpersonal skills
• Strategic thinking and execution skills
• Highly detail-oriented and organized, Bachelor of Science (B.S): Computer and Information Science, Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field, English

Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• Paid time off
• Employee discount
• Paid holidays, * Premium Medical Insurance Coverage
• 401(k) Savings Plan
• Paid Time Off (PTO) based on seniority
• Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

• Annual Bonus Plan
• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
• Summer Fridays
• Complimentary Gourmet Breakfast, Lunch, and Dinner
• Relocation Support for New Hires
• Work Anniversary Recognitions
• Congratulatory & Condolence Gifts
• Employee Referral Bonus Program
• License/Certification Reimbursements
• Corporate Employee Discounts
• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
• Commuter Support (Shuttle Bus Program and EZPass Support)
• Vehicle Perks, Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.