IT Support Technician - AS NEEDED
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Role details
Tech stack
Job description
- Troubleshoot computer hardware and software issues
- Provide support for printers, scanners, phones, and other office equipment
- Maintain and troubleshoot network connectivity and internet issues
- Assist with user account setup, password resets, and workstation configuration
- Support Microsoft Windows and Microsoft Office applications
- Coordinate with third-party vendors when necessary
- Help maintain data security and HIPAA compliance
- Install updates and new equipment as needed
- Provide remote support when possible and on-site support when required
Requirements
Our busy urology practice is seeking a dependable, experienced IT Support Specialist to provide technical assistance on an as-needed basis. We are looking for someone who can respond quickly when issues arise and help keep our providers and staff working efficiently., * Previous IT experience supporting a medical office or healthcare environment preferred
- Strong knowledge of Windows operating systems and Microsoft Office
- Experience with networking, firewalls, Wi-Fi, and backups
- Familiarity with electronic health record (EHR) systems is a plus
- Excellent troubleshooting and communication skills
- Ability to work independently and prioritize urgent issues
- Reliable transportation and ability to come on-site when needed, * Prompt response to IT issues
- Professional, dependable, and trustworthy
- Ability to explain technical issues in a way that staff can understand
- Flexible availability during normal business hours, with occasional urgent support if needed
Benefits & conditions
Compensation is negotiable and based on experience.
If you enjoy solving problems and helping healthcare professionals provide excellent patient care, we’d love to hear from you!
Pay: From $35.00 per hour
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