Systems / Network Administrators

The College of Humanities is seeking an Information Technology Specialist to join a high performing team of IT professionals, dedicated to serving the needs of faculty, staff and students. This position will be servicing the College of Humanities on a broad range of IT support needs. The College of Humanities IT Team is working to streamline operations and standardize exceptional service across campus, and this position will be joining a dynamic team.

This position will support the organization’s computer systems, software and networking environments. It will orchestrate the provisioning, updating, and monitoring of systems. It will troubleshoot, and resolve application, hardware and communications problems. This position will schedule upgrades and collaborate with users and team members on systems optimizations. It will maintain operating efficiency and stability while ensuring the security and integrity of all systems and data. It will promptly respond to all outages and critical issues. It will coordinate with users and department leadership on the roll out of any significant configuration changes or systems updates. It will develop and enhance processes while creating technical and user documentation. It will create and follow procedures for systems back-up and systems monitoring. This position initially requires a moderate skill set and proficiency plus demonstrated discipline to complete work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget., * Identify, troubleshoot, resolve and report systems issues.

• Respond to user requests for system support and upgrades.
• Manage security solutions: EDR, antivirus, and data loss prevention systems.
• Perform scheduled software and systems updates.
• Manage and monitor backup systems.
• Provide user support for networking, applications, equipment, printers and other peripherals .
• Provide analysis, design, planning and implementation for a variety of information technology tools and systems.
• Participate in projects to improve user and systems efficiencies.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a wide variety of tasks.

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience). Department may hire employee at one of the following job levels: Systems / Network Administrator, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree. Systems / Network Administrator, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience. Systems / Network Administrator, III: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.