Desktop Support Tech

Cyber Resource Provider LLC

United States

8 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

4 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Windows BIOS Microsoft Outlook Microsoft Office Microsoft Operating Systems System Center Configuration Manager Remote Desktop Services Software Tools Software Deployment Office365 Peripherals Computer Equipment

+1 more

DameWare

Job description

Virginia Tax seeks qualified resource to be responsible for

Requirements

Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge ofMS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Considerable knowledge of Laptop Refresh Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies.

Skill Required / Desired Amount of Experience Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 4 Years

CONTRACTOR, FULL_TIME, PART_TIME