IT Software Engineer

• Collaborate with IT staff and third-party vendors to develop and deploy applications and system interfaces.
• Document and track reported phone cloud issues, including relevant details, testing results, screenshots, and supporting evidence.
• Use telecommunications application reporting tools to research issues and validate behavior.
• Assist with testing, audio enhancements and client changes.
• Help improve user-facing instructions, support documentation, knowledge-sharing materials, and repeatable training resources for document management system.
• Assist with improvements to user-facing client experience for document management system.
• Leverage approved AI tools where appropriate to support documentation, issue analysis, testing summaries, knowledge-sharing materials, and process improvement recommendations.

• Jr. or Sr. undergraduate or graduate student pursuing a degree/concentration in Computer Science, Computer Information Systems, or related discipline
• Interest in a career in software engineering with an eager and open-minded attitude towards learning new technologies
• Proficient in or knowledgeable/open to investigating tools to assist application teams
• Ability to work with a high level of independence as well as collaboratively with a team
• Able to learn quickly and take initiative with a strong sense of ownership, with the ability to balance and prioritize multiple assignments
• Excellent verbal and written communication skills
• Minimum GPA of 3.0

• The base pay for this position is $20/hr.

National Fuel is a diversified energy company headquartered in Williamsville, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA., National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That’s why we’re committed to building a diverse workforce and an equitable and inclusive work environment.