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Tier Ii Tech Support Specialist - Saas & Cloud Expert

Autodesk
Madrid, Spain
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Working hours
Regular working hours
Job source
www.buscojobs.com.es

Tech stack

Multitier Architecture JIRA Software as a Service Cloud Computing Salesforce.Com Autodesk Autocad

Job description

Autodesk is seeking a Technical Support Specialist to bridge the gap between customers and our products.This role requires troubleshooting complex customer issues across diverse applications while maintaining effective communications.The ideal candidate will possess strong analytical skills and experience in Tier II Technical Support.Minimum qualifications include a Bachelor’s degree in IT or Engineering, and 1-3 years in a technical support role.Familiarity with Autodesk products and tools like Salesforce and Jira is preferred.This position offers a comprehensive work schedule to align with customer support needs.#J-*****-Ljbffr

Requirements

The ideal candidate will possess strong analytical skills and experience in Tier II Technical Support. Minimum qualifications include a Bachelor’s degree in IT or Engineering, and 1-3 years in a technical support role. Familiarity with Autodesk products and tools like Salesforce and Jira is preferred. This position offers a comprehensive work schedule to align with customer support needs.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.buscojobs.com.es

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