IT Administrator

We’re looking for an IT Administrator to join our IT team.

You’ll be part of a small, high-impact team working with cutting-edge technology.

you’ll be the go-to person for day-to-day technical support, employee lifecycle management, and identity/access administration across the company. This is a hands-on role for someone who genuinely enjoys helping people, thrives on solving problems, and isn’t afraid to dig in and figure things out.

What you’ll do:

• Be the person employees turn to when something’s not working - help them get unblocked and back to their work quickly, with hardware, software, and account issues handled professionally
• Support the employee on/off-boarding process end-to-end: account creation, access provisioning, equipment setup, and secure offboarding when employees leave
• Manage and maintain our Google Workspace (GSuite) environment - users, groups, shared drives, and organizational units
• Administer Okta - user provisioning, group assignments, SSO app connections, and access reviews
• Maintain accurate documentation for IT processes, assets, and recurring tasks
• Maintaining and setting up new automations for IT workflows and critical business use cases
• Identify recurring issues and proactively suggest and implement improvements
• Support other IT systems and tools as needed (endpoint management, SaaS apps, basic network troubleshooting)

• 4+ years of experience in an IT administrator or help desk role
• Excellent interpersonal skills - you build trust and good relationships with people at every level of the company; service-oriented, warm, and approachable, someone who genuinely enjoys helping people and creates a positive, welcoming atmosphere
• Solid hands-on experience with Google Workspace (GSuite) administration
• Solid hands-on experience with Okta (user/group management, SSO, provisioning)
• Proven experience managing employee on/off-boarding processes
• A natural problem solver with a “can-do” attitude
• A strong team player who enjoys collaborating and helping others succeed
• Good communication skills in English

Nice to Have:

• Experience with endpoint/device management tools (Intune, JAMF)
• Familiarity with ticketing systems (Jira)
• Basic understanding of networking concepts
• Knowledge of FortiGate (firewalls and switches)

*To support our hiring process, we may leverage AI-powered tools for tasks such as application screening, resume analysis, and response evaluation. All decisions remain under the oversight of our recruitment team.

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