Senior L2 Platform Support Engineer - Saas Ops

Gr8_Tech
Madrid, Spain
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Ukrainian, Russian

Tech stack

Software as a Service Bug Reporting

Job description

GR8_TECH is seeking a skilled L2 technical operations specialist to own investigation and localization of complex platform incidents, ensuring stability and fast resolution for microservice-based SaaS platforms.You will troubleshoot cross-functional discrepancies, guide junior engineers, and generate high-quality bug reports with full logs and impact summaries.Fluency in English (B1-B2) and Ukrainian or Russian is required.#J-*****-Ljbffr

Requirements

GR8_TECH is seeking a skilled L2 technical operations specialist to own investigation and localization of complex platform incidents, ensuring stability and fast resolution for microservice-based SaaS platforms. You will troubleshoot cross-functional discrepancies, guide junior engineers, and generate high-quality bug reports with full logs and impact summaries. Fluency in English (B1-B2) and Ukrainian or Russian is required. #J-*****-Ljbffr

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