Trust IT Manager - Dulwich

Our client are looking for an experienced and enthusiastic Trust IT Manager who has a real flair for technology mixed with a passion for providing exemplary service to our customers to support schools within a Trust in Dulwich London.

As Trust IT Manager you will be responsible for the management, installation, maintenance, availability, and security of the schools’ ICT network as well as working closely with the Senior Leadership Team to help develop the IT across the school and help put plans in place for projects. You must be dedicated to delivering the support service in a manner that embraces our company values. It is your job to facilitate communication between your school and the business, keep up to date with what services the business offer, and manage the accounts of your customers.

The successful candidate will be responsible for monitoring, maintaining, developing and managing a wide range of IT Systems across a schools Infrastructure, * Managing the day-to-day workload of IT Technicians and assisting with their development.

• Providing technical advice, training, and support to staff to enable them to make effective use of systems.
• Day-to-day management of all IT operations ensuring all requests are dealt with in an efficient manner
• Monitoring and maintaining all key systems including switches, virtual & physical server environments and backups.
• 2nd/3rd line support.
• Enforcing and monitoring in line with school policies.
• Training of internal staff.
• Line manage and take responsibility for the work of the ICT support staff to ensure they carry out their duties effectively and receive adequate support, guidance, and training to provide a high-quality ICT support service.

• A passion for IT with at least 2-3 years’ experience of working in a school as an IT Network Manager/ IT Manager.
• An excellent understanding of the requirements and responsibilities of working within the school environment.
• Experience in upgrading a school IT Network system.
• Self-motivation with strong communication and interpersonal skills as well as having exceptional customer service skills.
• The ability to work within a team as well as independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

Key Areas of technical expertise

The role is offered on a full-year, full-time basis and the successful candidate will be subject to an enhanced DBS check.

• Pension Scheme
• Car scheme
• Cycle scheme
• Eye care scheme
• Mental health first aid
• Employee assistance programme
• Employee recognition scheme, In return, we are offering a salary of between £37,000 - £42,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle Scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme.

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.