IT Technician Level 3 (School Network Manager

• Troubleshooting complex technical issues and providing high-quality IT support
• Maintaining secure, reliable and efficient IT systems
• Managing infrastructure upgrades and the full lifecycle of IT assets
• Leading and delivering school-specific IT projects
• Supporting, guiding and developing junior IT team members
• Prioritising workloads and ensuring consistently high service standards
• Working closely with staff and pupils to make technology work for everyone

We’re looking for a skilled and experienced IT Technician Level 3 (School Network Manager) to join our team and take operational responsibility for IT services across two thriving schools., * Proven experience managing IT infrastructure

• Strong knowledge of Microsoft Windows, Apple macOS and ChromeOS
• Experience with Active Directory, Office 365 and Google Workspace
• Excellent troubleshooting and problem-solving skills
• The ability to explain technical issues clearly to non-technical colleagues and pupils
• Strong organisation, communication and customer service skills
• The resilience to stay calm and effective when things get busy

Experience of line management, education-sector systems such as Arbor MIS, or relevant Microsoft/Google certifications would be an advantage - but we’re equally interested in someone with the right practical experience, attitude and appetite to learn.