Senior Linux Engineer- DHS OSDSS

Provides support for implementation, troubleshooting, and maintenance of IT systems. Manages IT system infrastructure and any process related to these systems. Provides support to IT systems including: day-to-day operations, monitoring and problem resolution for all of the client problems. Provides second level problem identification, diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remain involved in resolution process. Provides support for the escalation and communication of status to agency management and internal customers., * Work with Nagios IT infrastructure monitoring

• Provide support for the implementation, troubleshooting and maintenance of customer IT Systems.
• Manage IT system infrastructure and maintenance (Patching/upgrades).
• Support day to day operations, monitoring and problem resolution for any issues that arise with administered systems.
• Provide second level problem identification, diagnosis and resolution of problems.
• Provide technical expertise to perform Systems Administration for Windows and Linux OS.
• Provide Tier 3 level support in resolution of Windows and Linux systems.
• Maintain storage allocation, backup, recovery and replication procedures.
• Support systems platform migration.
• Tracking of vendor maintenance and support agreements to ensure coverage.
• Provisioning of user-ids for all production and database servers.
• Creating and maintain of standard operating procedures for production and DR data base platforms as directed.

• 10+ years’ experience supporting Linux and Windows Operating Systems
• Nagios Experience
• S. Citizenship required
• Must be able to pass a Federal background investigation
• Must be able to support “On-Call Schedule”
• Must have an aptitude to learn new tools and technologies

DESIRED:

• Experience supporting Nagios
• Experience with UNIX/Linux/Windows system administration (command line level), including experience with PowerShell and Scripting (Python, JSON, Ruby, BASH).
• Experience supporting JAVA Applications Services with dependencies on F5 load balancers, external web service calls, proxy gateways, JDBC and JMS/MQ.
• Experience with some of these scripting languages: PowerShell, JSON, Python, Terraform, Ansible, Java, Bash, YAML, Cloud Formation, AWS CLI.
• Experience with Cloud Migration, automation, and DevOps tools: Such as: Ansible, Jenkins, Maven, Ant, SonarQube, Nexus, Jira, Confluence, Crucible/Fisheye, Git/GitHub, Subversion, Packer, Terraform.
• Hands-on experience with Amazon Web Services (AWS) and/or Azure including migration, deployments, automation of build-outs for Stack and Containerize Environments; and best practices in all major services they provide including but not limited to: networking, image management, compute, storage, monitoring and App-Services.
• Security using LDAP registry and setup of SSO using SPNEGO and SAML
• Advanced troubleshooting skills including analyzing log & trace files, opening service requests, collecting documentation, working with Vendors, and driving problem resolution.
• Ability to coordinate configuration changes, installs, & upgrades with application owners-including planning, scheduling, status reporting, and following company change control procedures.
• Ability to create support documentation & written procedures for routine and non-routine tasks.
• Support day to day operations, monitoring and problem resolution for any issues that arise with the infrastructure or security concerns.
• Advanced troubleshooting skills including analyzing log & trace files, opening service requests, collecting documentation, working with Vendors, and driving problem resolution.
• Ability to coordinate configuration changes, installs, & upgrades with application owners-including planning, scheduling, status reporting, and following company change control procedures.
• Ability to create support documentation & written procedures for routine and non-routine tasks.
• Support day to day operations, monitoring and problem resolution for any issues that arise with the infrastructure or security concerns.
• Analyze user interfaces, maintain software performance tuning, analyze workload and analyze proposed system upgrades and insertion of COTS products in the infrastructure.
• Analyze security impacts of proposed system upgrades or changes to the infrastructure including the implementation of COTS products.
• Understanding/familiarity with cloud security framework.

WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.

POSITION TIMING: Must be able to obtain a Public Trust clearance (processing time is approximately 4-6 weeks and must be completed prior to start)

BENEFITS: Health, Dental and Vision, 401(k), Tuition Reimbursement, Flexible Spending Account (FSA), 11 Paid Federal Holidays, 3 weeks’ Paid Time Off

ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.