eCommerce Product Content Specialist - Hybrid

The Smart
Framingham, MA, United States
about 1 month ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$37,440.0 - $52,000.0
Working hours
Regular working hours

Tech stack

Microsoft Excel Microsoft Office Web Content

Job description

As an eCommerce Product Content Specialist, a member of the Product Content team, you will be part of the Merchandising organization and will contribute directly to driving profitable sales. As a Product Content Specialist, you will ensure our customers have a positive online experience by working to continually add to and improve our online product content on any of our websites. To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories., * Support product content for all SKUs - this includes daily population of product and continual improvement of existing products within your assigned category

  • Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers, and online product promotions
  • Maintain product hierarchies, product attributes, cross-sell opportunities, keywords and more
  • Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
  • Work with Marketing, Merchandising, and Vendors to support online programs
  • Become a Subject Matter Expert in your category for content
  • Deliver periodic and ad hoc reports for your category
  • Identify opportunities to improve processes
  • Act as a point person for other teams regarding content issues

Requirements

  • High School Diploma/GED or equivalent work experience; bachelor’s degree preferred
  • Solid working knowledge of Microsoft Office, especially Excel
  • Outstanding written and verbal communication, and interpersonal skills
  • Experience with eCommerce Product Web Content and Content Management Systems
  • Strong analytical skills and problem-solving abilities, creative thinker, detail oriented and intrinsically motivated
  • Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time.
  • Merchandising, marketing, or business management background preferred

About the company

Who We Are Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million memb…

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