IT Support Specialist

Somerville Public School District

Somerville, NJ, United States

5 days ago

Role details

Contract type

Temporary contract

Employment type

Part-time (≤ 32 hours)

Compensation

$47,528.0

Working hours

Regular working hours

Job source

k12jobspot.com

Tech stack

Microsoft Windows Active Directory Chrome OS Issue Tracking Systems Microsoft Software Casper Suite

Job description

The IT Support Specialist provides district-wide technical support for students, staff, classrooms, and school operations. This position maintains, deploys, troubleshoots, and documents district devices and classroom technology, while supporting ticket management, inventory, repairs, technology rollouts, and school-year readiness.

Requirements

Experience supporting technology devices, systems, or end users in a professional environment
Working knowledge of ChromeOS, Windows OS, Apple operating systems, and mobile devices
Strong troubleshooting skills related to hardware, software, connectivity, and classroom technology
Ability to diagnose issues, determine next steps, and escalate when needed
Strong organizational, interpersonal, communication, and customer service skills
Ability to manage multiple priorities, work independently, and contribute to a collaborative team
Ability and willingness to learn new technologies, systems, applications, and procedures
Knowledge of cybersecurity awareness and safe technology practices Preferred Qualifications
Experience working in a K-12 educational environment
Experience with help desk, device management, inventory, or ticketing systems
Familiarity with Google Admin Console, Microsoft, JAMF, Active Directory, or similar platforms
Google, Apple, or other industry technology certifications