Technical Solutions Manager

• Identify ACEs in the market, maintain existing relationships, and proactively establish connections with key influencers

• Develop and manage local ACE programs focused on securing the specification of the organisation’s UCC (unified critical communications) solutions, including PAVA, intercom, and platform integrations

• Provide relevant content to support program success, including customer use cases, innovative design concepts, and product feature highlights

• Assist Commercial teams in organising and delivering ACE meetings and presentations

• Serve as a technical subject matter expert for Commercial teams, offering support during complex UCC project bids

• Enhance the capabilities, key system integrators, and the organisation’s COEs (Centres of Excellence) through tailored training programs and promotion of e-learning programs

• Act as a liaison between Commercial teams and Product Management to ensure local market needs are clearly communicated and addressed

• Conduct competitive analysis and identify solution gaps to strengthen the organisation’s market positioning

• Influence customer requirements and drive preference for the organisation’s solutions among strategic end customers

• Identify business opportunities with ACEs

• Excellent teamwork and communication skills

• Detail-oriented and well-structured

• Self-driven and motivated

• Proficient in English and MS Office (Excel, Word etc.)

• Technical and commercial understanding (ideally an engineering background with commercial skills)

• Customer-focused and business development-driven

• Analytical problem-solving approach

• Ability to travel

• Minimum 5 years’ experience in solution architecture / bid support

• Experience in the design, estimating, and bid management of system-based projects

• Knowledge of PAVA and IP audio systems and integrations (beneficial)

• Experience with integrated communication system design and implementation (beneficial)

Education

• IP & data networking skills / qualifications

• Bachelor’s degree in Electronics or Computer Science