Service Controller & Software Lead

Looking for a dynamic role where you can truly make a difference? Our client is looking for a talented Service Controller, Software Lead, or someone with strong CAD, Adobe, SAGE, or Sales Force skills! This versatile position offers a fantastic opportunity to support our client s day-to-day operations while working closely with their management team. If you re proactive, organised, and keen to grow your career in a friendly environment, then this could be the perfect fit for you. You will be vital in supporting operational and engineering processes, handling project management tasks, and utilising a range of software tools to streamline business functions. From scheduling maintenance and managing sales to overseeing project data and IT systems, you’ll play a key part in ensuring everything runs smoothly. The company offers a friendly, collaborative atmosphere where your ideas and initiative are valued, alongside real opportunities for career progression. Responsibilities

• Coordinate workload planning and scheduling for routine and reactive maintenance tasks
• Support and develop the engineering team, facilitating training and growth opportunities
• Prepare customer quotations, manage sales orders, and handle invoicing efficiently
• Identify customer needs and proactively recommend accessories, services, and R&M contracts
• Produce Bills of Materials and manage stock and project documentation using Sage
• Ensure accuracy of business records, including job cards, product movement, and customer documents
• Use Sage confidently for project management, invoicing, and stock management
• Assist with website product listings and support mobile and telematics tools
• Contribute to process improvement initiatives and data validation efforts
• Support purchasing activities, supplier benchmarking, and researching alternative options

• Relevant qualification in business administration, management, commerce, or industrial engineering
• Understanding of refrigeration or temperature control systems, electrical components an advantage
• Experience in operations management and organisational effectiveness
• Proficiency in Sage, Excel, CAD, and Adobe tools
• Strong communication skills, both written and verbal
• Ability to produce accurate documentation and juggle multiple priorities
• Self-motivated, curious, and eager to drive system improvements
• Resilient under pressure, with a keen eye for detail and collaboration

• Permanent role with real scope for career development
• Chance to contribute to a growing, forward-thinking business
• A supportive team environment filled with technical talent
• Competitive salary, depending on your experience