Salesforce Project Manager

Experteer Overview In this role you drive Salesforce CRM projects from pre-sales to delivery, guiding cross-functional teams to meet scope, schedule, and budget.You’ll translate client objectives into actionable plans and ensure high-quality, customer-centric outcomes.You will lead demos, manage risks, and foster strong client relationships to support satisfaction and growth.This is a hands-on leadership role in a fast-moving CX-focused organization.Compensaciones / Beneficios - Support pre-sales tasks: solution design, estimation, planning - Lead and supervise project team, assignments, and resources - Manage progress to meet timelines, scope, and budget - Coordinate change requests and inform stakeholders of impacts - Provide client visibility on progress and lead steering meetings - Notify operations of deviations; establish risk and communication plans - Ensure documentation control and quality of deliverables - Lead client demos and issue resolution - Foster customer satisfaction and project objectives - Identify Up u** Cross-Selling opportunities - Conduct team retrospectives and drive improvements - Mentor and supervise the assigned team, supporting skill development - Participate in development and training of team members - Monitor and evaluate project outcomes and post-project resultsResponsabilidades - +5 years of project management experience in roles leading Salesforce projects - +3 years of end-to-end CRM implementation experience - Hands-on experience with Salesforce Service Cloud and Marketing Cloud - Proven experience with Agile methodologies (SCRUM) - Experience with Jira or similar project management tools - Professional proficiency in English (Medium-High)Requisitos principales - Permanent contract - Flexible schedule - Home Office - Health insurance - Certifications plan - Professional development

This is a hands-on leadership role in a fast-moving CX-focused organization.Compensaciones / Beneficios - Support pre-sales tasks: solution design, estimation, planning - Lead and supervise project team, assignments, and resources - Manage progress to meet timelines, scope, and budget - Coordinate change requests and inform stakeholders of impacts - Provide client visibility on progress and lead steering meetings - Notify operations of deviations; establish risk and communication plans - Ensure documentation control and quality of deliverables - Lead client demos and issue resolution - Foster customer satisfaction and project objectives - Identify Up u** Cross-Selling opportunities - Conduct team retrospectives and drive improvements - Mentor and supervise the assigned team, supporting skill development - Participate in development and training of team members - Monitor and evaluate project outcomes and post-project resultsResponsabilidades - +5 years of project management experience in roles leading Salesforce projects - +3 years of end-to-end CRM implementation experience - Hands-on experience with Salesforce Service Cloud and Marketing Cloud - Proven experience with Agile methodologies (SCRUM) - Experience with Jira or similar project management tools - Professional proficiency in English (Medium-High)Requisitos principales - Permanent contract - Flexible schedule - Home Office - Health insurance - Certifications plan - Professional development