IT Manager - Microsoft 365 & Infrastructure

An established defense manufacturing company in Richardson, Texas is seeking a hands-on IT Manager to oversee its technology environment and support approximately 140 employees across two nearby locations., Manage the company’s Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive and Entra ID Administer user accounts, licensing, security groups, MFA, conditional access and privileged access Maintain Microsoft Defender, email-security policies, data protection and security controls Provide hands-on technical support and problem resolution for employees and company leadership Lead, mentor and develop one IT support professional Oversee technology operations across two locations approximately five miles apart Monitor systems, identify recurring issues and implement long-term solutions Manage vendors, software licensing, equipment procurement and outside technology partners Develop PowerShell scripts and automation to improve efficiency and reduce manual work Maintain technical documentation, system configurations, procedures and disaster-recovery plans Support cybersecurity, compliance and audit-readiness initiatives Evaluate technology needs and recommend infrastructure, security and process improvements Manage escalated issues involving endpoints, identity, collaboration tools, connectivity and business applications

This is a player-coach position for an experienced IT professional who can lead one direct report while remaining actively involved in Microsoft 365 administration, infrastructure, security, troubleshooting and executive-level support. The company is looking for someone who has built their career in IT, possesses a related degree and can take full ownership of day-to-day technology operations., Bachelor’s degree in Information Technology, Computer Science, MIS or a related field 8+ years of progressive IT experience Previous experience leading employees, projects or an IT function Strong hands-on experience administering Microsoft 365 Advanced knowledge of Exchange Online, Entra ID, Teams and SharePoint Experience with MFA, conditional access, Microsoft Defender and identity security PowerShell scripting and IT automation experience Strong troubleshooting skills across systems, endpoints, applications and networks Experience supporting executives and employees with varying levels of technical proficiency Ability to operate independently and take ownership of the company’s technology environment Strong communication, documentation and vendor-management skills Preferred Qualifications Experience supporting a manufacturing, aerospace, defense or government-contracting environment Knowledge of Microsoft Purview, DLP, retention and eDiscovery Experience with Intune, endpoint management and device-security policies Familiarity with cybersecurity and compliance frameworks such as NIST or CMMC Microsoft certifications such as MS-102, SC-300, AZ-104 or equivalent

Full-time, onsite position in Richardson, Texas Supports two locations approximately five miles apart Manages one direct report

Competitive benefits package

We’re an established and growing organization in the Richardson area. We offer a stable environment where employees have the opportunity to make a meaningful impact.