Testing Coordinator

Responsibility / Duty Testing Services Management

• Oversee day-to-day operations of the Student Access Center (S.A.C.) Testing Lab, including student worker scheduling, training, confirming appropriate coverage during all hours of operation, and ensure proper execution of duties.
• Serve as a liaison between faculty, academic departments, and staff to ensure seamless communication and support.
• Direct, develop, and manage testing services, including university exams, special testing services, and distance learning exams, ensuring confidentiality and integrity.
• Maintain and update testing facilities, equipment, and technology, coordinating with vendors and external technical support for upgrades.
• Schedule students for exams, provide preparatory materials, and ensure smooth test administration.
• Oversee the check-in process, verify student identity, monitor testing protocols, and provide special accommodations for students with disabilities.
• Obtains exams from instructors, secures exams, ensures delivery of exams to instructors once complete.
• Manage data related to testing, and maintain secure exam records.
• Maintains complete confidentiality in regards to all student information.
• Reformats exams to large print when needed.
• Review and update office procedures continually.

Percentage Of Time 75 Responsibility / Duty Administrative and Support Functions

• Serve as a point of contact for inquiries related to S.A.C., handling communications with students, faculty, and visitors.
• Disseminates information regarding requirements of S.A.C. and documentation required to receive accommodations.
• Schedules students for appointments with Director and gathers required information.
• Fluently utilizes Accessible Information Management (A.I.M.) software for scheduling, receiving intake information, and record keeping.
• Creates, organizes, maintains, and updates files for active, inactive, and archived students.
• Independently screens phone calls, interprets office policy in a friendly and professional manner.
• Independently composes letters for signature of supervisor regarding administrative matters, office policies, or programs.
• Uses appropriate terminology related to disabilities in all correspondence and communications.
• Manage the office operations, prioritizing tasks, and ensuring the smooth functioning of both the office and testing lab.
• Design and prepare bulletin board for office.

Percentage Of Time 20 Responsibility / Duty Other

• Attend events as professional staff member as directed by Director
• Perform all other duties as assigned by the Director of Student Access Center, the Dean of Students, and/or the Vice President of Student Affairs.
• Maintain all coordination of note takers (contracts and verification of work).
• Ensure adherence to FERPA regulations and university policies regarding the confidentiality and security of student records., 3. Names and Contact Information for a Minimum of THREE References 4. Letter of Reference 1 5. Letter of Reference 2 6. Letter of Reference 3 7. Copy of Transcript

Optional Documents

1. Other Document

Prior experience in testing administration, administrative services, or related academic support services preferred.