UX Specialist

Experteer Overview In this role you will shape user-centered content and experiences for digital products by pairing content strategy with rigorous user research. You will work with cross-functional teams to align user needs with business goals and technical realities, influencing information architecture and UX decisions. You’ll translate research into actionable recommendations and collaborate across discovery, design, and development activities. This position offers the chance to impact product strategy and service design within a collaborative, people-first culture. You will contribute to meaningful, scalable solutions that improve how users interact with digital services. Compensation / Benefits * Develop and improve user-centered content for digital products and services * Plan and conduct qualitative and quantitative user research (interviews, surveys, usability/content testing) * Synthesize research into insights, recommendations, and design opportunities * Evaluate content for clarity, usability, accessibility, and relevance * Contribute to information architecture, content models, taxonomies, navigation, user flows, wireframes, and prototypes * Collaborate with product owners, designers, developers, SMEs, and stakeholders to align user needs with goals and constraints * Present research findings, content strategies, and UX recommendations to teams, clients, and stakeholders * Participate in discovery activities, workshops, usability testing, and Agile product development Tasks * 3+ years in content strategy, content design, user research, or UX * Experience planning, organizing, and improving content for digital products or services * Experience conducting user research using qualitative and quantitative methods * Experience translating research into actionable content/product/design recommendations * Experience with writing, editing, synthesis, and storytelling * Experience collaborating with cross-functional teams and communicating with business/technical/client stakeholders * Knowledge of user-centered design, human-centered design, and digital accessibility (Section 508 and WCAG) * Ability to provide portfolio or work samples demonstrating content strategy, user research, or UX work * Bachelor’s degree Key requirements * health benefits * life and disability benefits * retirement benefits * paid leave * professional development * tuition assistance

clarity, usability, accessibility, and relevance * Contribute to information architecture, content models, taxonomies, navigation, user flows, wireframes, and prototypes * Collaborate with product owners, designers, developers, SMEs, and stakeholders to align user needs with goals and constraints * Present research findings, content strategies, and UX recommendations to teams, clients, and stakeholders * Participate in discovery activities, workshops, usability testing, and Agile product development Tasks * 3+ years in content strategy, content design, user research, or UX * Experience planning, organizing, and improving content for digital products or services * Experience conducting user research using qualitative and quantitative methods * Experience translating research into actionable content/product/design recommendations * Experience with writing, editing, synthesis, and storytelling * Experience collaborating with cross-functional teams and communicating with aaaaaaaaaaaaaaaaaaaaa Booz stakeholders * Knowledge of user-centered design, human-centered design, and digital accessibility (Section 508 and WCAG) * Ability to provide portfolio or work samples demonstrating content strategy, user research, or UX work * Bachelor’s degree Key requirements * health benefits * life and disability benefits * retirement benefits * paid leave * professional development * tuition assistance