AWS Contact Center Foundation Engineer - (Amazon Connect, Amazon Bedrock), Onsite

PRIMUS Global Services, Inc

Jersey City, NJ, United States

2 months ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Java (Programming Language) Automatic Call Distributor Artificial Intelligence Amazon Web Services Amazon S3 Computer Telephony Integration Amazon DynamoDB Identity and Access Management Python (Programming Language) Lex (Software) Node.Js Amazon Connect

+5 more

AWS Lambda Servicebus Cloudwatch Api Gateway Amazon Lex

Requirements

We have an immediate need for an experienced AWS Contact Center Foundation Engineer with strong expertise in Amazon Connect, Amazon Bedrock, and AWS Cloud Services to design, implement, and support scalable, AI-powered cloud contact center solutions. This is an onsite position based in Plano/San Antonio/Dallas, TX for a candidate with deep experience in Amazon Connect, Amazon Bedrock, AWS Lambda, API Gateway, IAM, CloudWatch, Amazon S3, DynamoDB, EventBridge, Amazon Lex, Python, Node.js, or Java, along with strong knowledge of IVR, contact flows, CTI, call routing, omnichannel communication, call recording, and agent desktop solutions. No subcontracting is permitted on this position. Candidates must be willing to work directly on our payroll.

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