F-35 Operations Center Specialist

BAE Systems is recruiting a customer-facing role supporting the F-35 Operations Center in Dayton, Ohio in accordance with F-35 Operations Center (OC) Concept of Operations. There are multiple positions available over various shifts in the 24/7 F-35 Operations Center, schedule may include weekends. Responsibilities include, but not limited to, the management and delivery of all Technical Services and activities within the F-35 Program relating to specific systems in which BAE Systems holds design responsibility and serve as the primary liaison between the LM and military customers, + Provide reactive (tactical) and proactive (strategic) support to the military customer

• Take ownership of actions regarding the improvement of Air Vehicle Availability (AVA)

• Be the single point of entry for all matters involving systems BAE holds design responsibility, and provide assistance for all JSF customers

• Oversee field efforts accomplished by BAE Field Service Engineers and vendors contracted and employed by BAE.

• Official liaison between BAE UK and the LM and government customers

• Work in a highly complex and politically sensitive environment

• Perform at a high level in meetings involving customer and LM leadership

• Additional duties as assigned by management.

• Collect and report fleet status of all LRIP aircraft from the delivered and deployed sites.

• Data collection including aircraft status, driver(s), MICAP(s), Action Request(s), and additional information germane to aircraft sustainment requirements.

• Support the Optimized Solutions team in developing, maintaining, and tracking aircraft sustainment trends that helps to improve the overall performance management and aircraft availability in a PBL business environment.

• Provide regular fleet updates to the F-35 Field Operations Manager.

• Proven competency working with Action Requests (ARs) via the Customer Relationship Management Tool (CRM)

• Previous military aircraft maintenance experience highly desired

• Intimate working knowledge of F-35 Fleet Management practices

• Established and proven knowledge base of tactical aircraft maintenance and technical publications

• Ability to work in a high stress environment to meet customer needs and expectations at short notice

• Experience interpreting engineering drawings/blueprints in additional to technical specifications

• Superior organization skills a must

• Strong communication skills are required both internally and externally

• Self-starter and capable of working independently with minimal guidance

• Effective reporting of tasks to both senior management and the customer

• Skilled in Microsoft Office Products; Word, Excel, Outlook, Access, etc.

Education

• High School Diploma, or 14 or more years equivalent experience/combined education

• Associate Degree from an accredited college in a related discipline, or 10 or more years equivalent experience/combined education

• Bachelor degree from an accredited college in a related discipline, or 8 years equivalent experience/combined education

• Master Degree from an accredited college in a related discipline, or 6 years equivalent experience/combined education

Preferred Education, Experience, & Skills

• Assist in ensuring LM and LSC-GFS have clear line of sight of current activities across US based Fleet Management issues, in particular on scare assets.

• Maintain a strong working relationship with the UK F-35 Fleet Management team, to ensure a clear flow of information pertaining to lifed items tracking and all other Fleet Management activities.

• Maintain a strong working relationship with other areas of BAE Systems S&ES, including Engineering Support, Technical Services, Supply Chain (US & UK), DQIM, Safety, Assurance & Governance

Full-Time Salary Range: $72150 - $122655

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

F-35 Operations Center Specialist