Operations Systems Analyst (Helm Connect)

Robert Half is seeking an Operations Systems Analyst for a long-term contract opportunity with a large consulting firm. This role is a unique blend of operations, technology, and business analysis, supporting the implementation of the Helm CONNECT Personnel/Crewing module., + Support the implementation, configuration, and ongoing administration of the Helm CONNECT Personnel/Crewing module.

• Learn and support the organization’s current crewing process, which is highly manual and heavily reliant on Excel.

• Serve as the primary liaison between Crewing Operations, Dispatch, Operations, and IT.

• Gather, analyze, and document business requirements and operational workflows.

• Configure system functionality to align with business processes and operational needs.

• Ensure the system reflects real-world crewing, scheduling, and vessel operations.

• Participate in system testing, User Acceptance Testing (UAT), issue resolution, and end-user support.

• Document current and future-state processes while identifying opportunities for operational improvements.

• Build strong relationships with office personnel, vessel crews, and technical teams throughout the implementation.

• Experience in maritime operations, crewing, dispatch, vessel scheduling, or workforce scheduling.

• Experience working between business stakeholders and technical teams.

• Strong business process analysis and documentation skills.

• Excellent communication and relationship-building abilities.

• Ability to work independently in a fast-paced operational environment.

Preferred Qualifications

• Experience with Helm CONNECT, particularly the Personnel/Crewing module.

• Experience implementing or configuring enterprise business systems.

• Systems administration or systems configuration experience.

• Experience supporting software implementations, testing, and user adoption initiatives., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Duration: Contract through June 2027

Pay: Market Rate, (Approximately $50-$65/hourly), Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.